rstough

If you looke on the REX Discord channel you can see clearly that Weather Force has not been abandoned. All of our products have had regular updates and added features. We just added 5 year historical / archive weather data. We are adding new features soon.

I am glad it is working well for you, thank you for the feedback. I hate the fact we have to add more steps - honestly. In the past we didn't do anything, we had no security built into our products. But when we saw people actively hacking or pirating our work out (sometimes even reselling it for their own profit), something had to be done. We literally contacted world governments and got NO HELP at all to stop it.

Thank you for the update. We are hoping to eventually get the REX Store moved over to REX AXIS. Two different systems are a pain to manage.

Will be happy to disagree with you.

What was your ticket number?

That seems a little odd, we work the support tickets everyday. What was you support ticket so I can make sure it was answered properly. As far as the historical weather - I have answered this question a million times, but I will do it again here. 1.) We do not have an SDK so we have had to "FIX" Weather Force each time initially when MS did a change to the simulator, this is has slowed down a little over the past several months. Gaining stability for the program itself has been our priority - which we are continually working on. This is common with an add-on. 2.) We have over 10 - 12 years of weather data that reaches beyond terabytes per year. This has to be modified to run effectively and the current format of Weather Force will not completely work on it. 3.) We will be testing our new historic feature this next month with our beta team.

Come on - it isn't cumbersome. We had to add the extra security features to our products because in the past our products would be hacked an put on pirate bay sites. Well no one would do anything about it so we had to take things into our own hands. So blame the pirates!

Ed - We seem to be missing each other. We had a ticket running then Simon at Just Flight got a hold of me that you had reached out to him, and I sent a couple of personal emails to you, but no response. Is your situation resolved?

I am sorry to hear that. What is your ticket #?

Let me address a couple things on this post in that I can't touch base on each individual item: First - Thank you to those who have been generious to help out here with answers to those who need help. Second - We can't address support items here on the AVSIM forum - especially related to authentication issues. These must be addressed via direct support. We ask that you contact our support team at: https://rexaxis.com. Our team is working feverishly to address every issue as best as possible. Now let me address more specific items... Release at other stores: 1.) We did not initially release at other stores for original customers because we did not want to overwhelm their support if there were issues. They are not equipted to handle any issues that came up. 2.) We will be releasing to the stores during this week, but for support is STRONGLY recommended that you use the REX support system at: https://rexaxis.com. Authentication Issues 1.) When we initially released we provided all existing users that had REX AXIS accounts access to the download. However, there was a data issue and some people ended up with multiple listings causing a issue. Therefore, to fix it we had to remove the downloads for all users. 2.) Another issue arose in the initial registration process if you used the REX AXIS login. We found a bug in the code that did not pass a key aspect of data if using ORBX as a store. This was fixed, but we had to reset all user serial keys in the system for the Advanced Edition. 3.) 97% of the issues have been addressed and most customers are working now. There are a few still having issues. A final noted on all the security. Since the initial release of REX in 2007 we have dealt with piracy issues. After many attempts to reach out to government agencies to stop this madness we had to take our own actions. Unfortunately, it has lead to having to add more security to our products. Therefore, that is why we have tied things tightly together in our system. We have found most of the issues are related to missing serial keys or order numbers to register. Automation: 1. The #1 request from customers with the previous version was to have AccuSeason not show the interface when using automation. We therefore, added that function into the Advanced Edition. To access the application when it is in automation mode is to do the following: Start AccuSeason manually - the application will start in the Windows system tray. Double click on the AccuSeason icon located in the Windows system tray. The appllcation should load. Disable the automation, so this will turn off the 5 minute timer. Technical Update 1.0: We are about to release a public beta of Technical Update 1.0. We will be releasing this week for testing. We have a full version and we are going to be releasing a patch version. Stay tune! Content Update 1.0: We also have an update coming to the content. We will be scheduling some down time to upload these files. It will only take about 30 minutes to upload these, but we will keep everyone posted. Always keep an eye on REX AXIS: https://rexaxis.com for the latest information and updates.

If you have any issues, you can reach out to support team at: https://rexaxis.com

Please delete the profile.json file in the Documents/REX 7/REX AccuSeason Advanced Edition and then re-register. This should resolve the issue.

Yes this is a free upgrade. You can use your same serial key you have for AccuSeason for the new version. If you need assistance please contact our support team at: https://rexaxis.com.

I am going to ask that you reach out to our support staff at: https://rexaxis.com. We will can assist you get things squared away.

We have not officially released the Advaned Edition through the other stores yet. We are doing a graduated release. You can go to https://rexaxis.com and download the version.