This AVSIM Crash-to-Desktop (CTD) guide provides investigative techniques you can try when you get one of those dreaded crashes while loading the sim to your setup screen, during the loading to the flight, or during the flight. Most importantly, the guide includes tips on preventing crashes, probable causes, and you may see some actual fixes we found while searching the Internet and scanning forums throughout the flight simulation community. For the purposes of this guide, a CTD includes incidents where the simulation crashes, freezes up during a flight or you receive the nasty Blue Screen of Death (BSOD). Except for some rare known causes of crashes, each CTD must go through an investigative process and this guide will provide you with some tools to assist you in finding the cause and taking corrective actions. We have found some simple procedures you can take that fixes a majority of CTD’s but, if they do not work, we provide some procedures you can take to investigate the crash. You must be aware, what “fix” works for many, does not work for all as the crash could have been caused by an anomaly on YOUR computer system. We hope this guide will be sufficient and prevents you from the task of uninstalling/reinstalling your simulator, your add-ons, and/or your operating system.
The following changes to previous versions of this guide were made:
Updated and clarified the investigative techniques in the “How to fix Most Freezes/Crashes” section.
Updated links within the document and to external website locations.
Added detailed instructions for repairing FSX, FSX-SE, or P3D.
Added instructions for deleting incompatible aircraft for MyTrafficX users.
Added method for repairing Windows 7-10 without reinstalling Windows.
Added information for fixing PMDG_737NGX_2.ddl.
Fixed grammatical errors.