Unable to order

[Guest]

Hello,I just tried to order the new 757 (and only the 757!), but after filling all fields (name, adress, phone number, card number etc..), a new page opens in order to recapitulate my infos (which were correct!), and at the top, I see Total Amount : 59.90$==> I did not change the number of items when I tried to order the 757 !So, I push the Reset button, but with no effect. After many attempts, I closed this window, and my tought were at this time : "Ok, I will try another order, because something went wrong"But now, when I am in the purchase page, and after checking "Airliner Series 757-200 [$29.95] ***** NEW *****" and when I push the Purchase button, I got this message "Shopping Cart Items: Your shopping cart is empty or you have proceeded to checkout. "The only option I get is : "Continue with shopping" which redirects me to the Purchase page....So, if you could resolve my problem, it would be very nice !ThanksMarcVarlamoffmarc.varlamoff@easynet.be

[rsrandazzo 6,353]

Marc-I'm looking into this- but I'm having a tought time duplicating it... Did you try flushing your IE cache (CTRL+R) before re-entering the purchase page?My tech reps are looking at a few of the problems that are being reported- the system has been running essentially error free for a few weeks now- so some of these problems are new.... Robert S. RandazzoPrecision Manuals Development Group http://www.precisionmanuals.com/images/coolcap.gifwww.precisionmanuals.com

[Guest Roy]

Good morning, Robert. :-)I guess you're busy sorting out all our problems by now?Just mailed support, again. Hope they can sort things out.Roy B. :-waveOslo, Norway

[Guest]

Robert,Just deleted all my cookies, now I can place a new order...I have also found how the system had multiplied my "price"After checking the 757 and clicking on the purchase button, a new page opened( with product id, number of items which was set to 1), and I clicked on "Continue with shopping" which redirected me to the purchase page. Then, I re-selected ther 757, clicked on purchase, the same page opened and this time I did not look at the "number of items" case which had added a second 757...This is why the price had been doubled !So, for anyone here, when you have selected all the items on the purchase page, and after a new page opens, click on Proceed for checkout, and do not like me by clicking on Continue with shopping in order to continue the transaction...MarcVarlamoff