Can't purchase

[Guest]

So I was considering buying the 757, but when going to PMDG's page, selecting the 757, and clicking the "Purchase" button resulted in a page saying:Shopping Cart Items: Your shopping cart is empty or you have proceeded to checkout. Ideas?Jon (KSEA)

[Guest]

Unable to purchase.M.A.X.

[Guest Ken_Salter]

I had the same problem, but it ended up being my ZoneAlarm blocking cookies and/or scripts. As soon as I trusted www.precisionmanuals.com, it worked.http://www.thesalters.org/images/Avsim_sig_KS.jpg

[rsrandazzo 6,353]

John-I had two other users report the same problem today. I'm not sure what is causing it- but our programmer will.I sent him an email about it tonight. Have your tried flushing the cache? (Not sure if it's even related- but I usually flush the cache when I run into problems like that...)Robert S. RandazzoPrecision Manuals Development Group http://www.precisionmanuals.com/images/coolcap.gifwww.precisionmanuals.com

[Guest]

Tried it, but it had no effect.Jon (KSEA)

[Guest]

Do you have a pop-up blocker? The PMDG purchase system causes a new explorer window to pop-up. 3rd party pop-up blocker software will suppress it. This causes massive confusion on the part of the PMDG server pages. I discovered this the hard way with my IE cache file getting corrupted as a result.The solution is easy if you do have a pop-up blocker installed: simply hold the CTRL key down while you press the "Purchase Now" button and everything will work fine. Hope this helps...Cheers,Tony

[Guest]

Nope, no pop up blocker, firewall, or proxy. My system's about as vanilla as you can get. Honestly, I can't imagine that this is anything on my end.Jon (KSEA)

[Guest]

Me too,Using either IE6, Netscape 6.2 or Opera6 under XP...

[Guest]

I have the same problem!!!!Best Regards and safe flights!Holger (German Eagle) SchleenhainRuesselsheim (near EDDF):-wave GERMANY :-wave____________________________________________________________________Windows XP Prof.AMD Athlon 1330 DDR-266; ASUS A7A266; 512MB-DDRASUS AGP-V8200 T5 Pure (nVIDIA gFORCE3 Ti 500) 64MB DDR-SDRAM, Det. 23.11SB PCI 512CH Flight Sim Yoke USB CH Pro Pedals USBGoFlight-user

[Guest]

Looks like it's fixed now...Jon (KSEA)

[rsrandazzo 6,353]

John-Phew. ;-)The programmer was hard at work on some changes today- the server is running MUCH more smoothly now!Robert S. RandazzoPrecision Manuals Development Group http://www.precisionmanuals.com/images/coolcap.gifwww.precisionmanuals.com