PMDG 737 NG - new installation

[mvwissen 2]

Dear PMDG support team,Currently, I am reinstalling my FS2004 partition, to have a clean installation. I was installing PMDG but figured out, that I have never saved the service update 1.2. Now, when I try to install service update 1.2 - 1.3, it tells me, that I do not have version 1.2 installed, which is confirmed in the aircraft.cfg, where it states version 1.1. Can you help me with this problem?Thanks and best regards, Mark van Wissen

[vscimone 16]

Hi Mark!No worries. Just contact updateme@precisionmanuals.com.PMDG support will supply you with the appropriate instructions and a download link. Tunaround is normally once per day...VinPMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[aitrafficgroup 0]

Hi Vin,Just a quick question really, i will soon be purchasing a new PC. Whats the correct way for me to download the NG again...e-mail you with my order number and have a new link sent?CheersHenry

Aviation Photographer :::

http://www.airline-images.co.ukUpcoming Flights:http://www.romania.com/ro/gifs/british_airways_logo.gifApril 21st BAW846 LHR-WAW 0915/1235 B752April 24th BAW851 WAW-LHR 1800/1930 B752http://www.westonspirit.org.uk/charity_sup...ages/virgin.jpgAugust 6th VIR35 LGW-BGI-ANU 1030/1815 B744August 20th VIR36 ANU-BGI-LGW 1930/0930+1 B744

[vscimone 16]

Yes. Contact Updateme@precisionmanuals.com and tell us what you need.VinPMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[aitrafficgroup 0]

OK Vin thats brilliant, thanks.Henry

Aviation Photographer :::

http://www.airline-images.co.ukUpcoming Flights:http://www.romania.com/ro/gifs/british_airways_logo.gifApril 21st BAW846 LHR-WAW 0915/1235 B752April 24th BAW851 WAW-LHR 1800/1930 B752http://www.westonspirit.org.uk/charity_sup...ages/virgin.jpgAugust 6th VIR35 LGW-BGI-ANU 1030/1815 B744August 20th VIR36 ANU-BGI-LGW 1930/0930+1 B744

[Guest Valid_Andy]

Oh Poo:( Does that mean I have done mine wrong? I had to format the computer a couple of times since I bought it, and I just used the same download link I had in the email pmDG sent me when I bought it. Have I done it wrong? It appears to be working correctly etc...whoops:( Is doing what I just did Ok, or shall I send pmDG an email next time?