Serious problem with my recent order

[Guest med04]

I buy both series of pdmg 737 and just one link for 737-600/700 was sent. I want to no way.

[Guest med04]

did some want from Precision can explain me this situation i still waiting and I send 4 email to support no answer. i want to avoid contact my credit card to cancel the payment.

[vscimone 16]

How can we help you? We don't know who you are.If you sent an email to support@precisionmanuals.com, you will receive a reply within 24 hours. Sorry for any inconvenience.Best,VinPMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[Guest med04]

This resolve the problem of knowing. And here the order and the billing to my credit card. This really no look good. Know I really mad a just give to precision until after noon to resolve this problem because that not fare you bill for to pragram a give me one.Your Order Confirmation Number is: 2705200410515931---------------------------------------------------Order Details:Billing Information:Name: AngelPerez(EDITED FOR YOUR PROTECTION)

[Guest tmetzinger]

>This resolve the problem of knowing. If you'd signed your name to your post (as REQUIRED by the rules you should have read), they'd know who you are.

[vscimone 16]

Angel,PMDG Support is not operated 24 hours a day, but we do reply to all messages in our inbox every 24 hours.If you sent a message to support@precisionmanuals.com, you will get a reply. You do not need to send more than one message.There are many reasons why you may not have received a download link. The most common reason is that the customer's own spam filters are filtering out PMDG emails.If possible, supply PMDG support with an alternate email for yourself.If you would prefer a forum reply in Spanish, please let me know.Best,Vin ScimonePMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[Guest med04]

Thank for the reply i just keep waiting, but is a little frustating went you pay and dosent recived what you pay.

[Jet Tech 31]

Angel,If you haven't heard from me by now, your email is not getting through. Let me know if you still need help.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[Guest med04]

No, thank the problem was solve.