problem downloading order

[Guest flyenj]

ordered 737 twice as a matter of fact because of an error message. linked to the download url to start download process. got a "downloadnow.zip is starting" message. several minutes passed then a message "compressed(zipped)folger is invalid or corrupted" please help. Order #'s 29867 29868 both were tried and both failed.Jim

[Jet Tech 31]

Jim,Drop me a note at support (at) precisionmanuals.com and I will try to help get your problem sorted out. If your getting a corrupted zip file make sure you have any Anti virus software or Firewall software disabled before attempting to download the file.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[Guest javi430]

I have the exact same problem!!!I have downloaded 2 day ago and still havent flown the darn airplane and now the link expired what the heck am I gonna do!!!!?

[Guest flyenj]

Mr. Gollnick,I appreciate your quick response to my post. But when i went back to the pmdg site to drop you a note of my situation I went to support, then clicked on the 737, then saw 3 tabs, service updates-support forum-lost product, I must have missed the area where i could drop you a note. Please advise.Jim

[Guest flyenj]

after much adjusting and messing with settings I finally got the download to work. turning every security measure off seemed to do the trickJim

[Guest javi430]

what exactly did you do?

[Mats_J 2]

Never mind...I saw further down the thread you've solved your problem.