48hrs later and I haven't heard from support??

[Guest jaseman]

PMDG,I emailed support with my purchase info for 747. I wanted to have the link re validated so I can download and install. I haven't heard anything yet and it's been 2 days???Please help...........Jason Maley

[Tabs 2,790]

Jason,Did you recieve an automated email response after you mailed them? If not it means your ISP thinks PMDG's emails are spam and they're not getting through to you.

[Guest]

I too have not received a response. Nothing in my spam folder either.

[Mats_J 2]

Alex,Most Internet Service Providers have their own spam filters as well as, and prior to, your local one. Try sending your request from a yahoo or hotmail address.Hope it helps,

[Guest]

I've never had a problem receiving emails before from you guys... OK I will try my hotmail account

[Guest]

well I got an email a few hours ago, you guys were just busy. No worries, it said I will get a download link soon, cool!!

[Guest]

last night the email said I would received a download link shortly, but I still have not received the download linkedit: great! And now because I have to reinstall because of the gauge error when loading, it cannot validate my order.

[Guest]

still no download link, my order still says pending.I wanted to fly the Queen this weekend. Am I cursed? I have yet to complete one flight with her, my favorite aircraft!