CRT tubes go blank

[Guest phillyflyer]

I just recently purchased "the Queen" and downloaded it with no problems, ever thing was working fine. I downloaded some skins and then all of the sudden my problems start. I start by selecting the Queen and now the 3 CRT tubes go blank after a couple of minutes and then the whole screen goes blank for a few seconds. While loading these skin I some how lost my aircraft cg. file so I reistalled the program using repair method, is this correct?. Do I need to unistall and reistall the program????HelpPhillyFlyer

[Guest Hawkeyeted]

Reinstall it. The reason the CRTs went blank is because the validation went crazy. Be sure when validating, you get it right the FIRST TIME (in my experience anyway). After that, you hould be right as rain.

[vscimone 16]

Hi Phily (Pls use your real name when posting in the PMDG forum.. Thanks!)This is an indication of a validation problem. The best way to overcome this is to uninstall the PMDG 747-400 Queen of the Skies (from the Control Panel>Add Remove Programs menu), and then reinstall the product.If you continue to have difficulty, please contact PMDG Technical Support at support@precisionmanuals.com.Best,Vin ScimonePMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[Guest phillyflyer]

I did unistall/reinstall with the proper validation code. I will test her out and see what happens.......all fixed, thanks TedPhillyFlyer

[Guest phillyflyer]

Vin, no problemMike