Engravity CDU drivers

[stigt 13]

Hi all, the wait is over, the drivers for the Engravity CDU have arrived. I just purchased and installed these drivers (I immediately received the key by e-mail....excellent). I copied the license key to the FS 2004/PMDG folder as instructed. When I want to connect to the CDU by means of the PMDG menu in FS 2004 I get the error: Unlicensed serial number of CDU. When I open the key with notepad, I see that the key is licensed to 0090, the serial number of my CDU is indeed 00090. What am I doing wrong? Oh, and I have the 1.03 firmware installed.regards,Arjen Nederstigt

[lefteris 70]

Dear Arjen-please email me at lkalamaras (at) precisionmanuals.com so I can assist you. In the meantime, make doubly sure that the .key file is INSIDE the PMDG folder and named appropriately.Best,

[Datalink 26]

Hi, I'd love to get one of these, any chance you can show off some pics once you're up and running. I've seen the ones on their site, but I'm left wanting more :-)

[lefteris 70]

Arjen-sent you email. Let me know if it resolves your issue...

[stigt 13]

Thanks Lefteris for your quick reply. However the solution you e-mailed me didn't cure the situation. I emailed you back, but maybe we can put the discussion on this forum, so other users who are experiencing the same problem can benefit from it?To Alaister: as soon as I get it up and running I'll post some pictures of it.Regards,Arjen Nederstigt

[lefteris 70]

Arjen-as I emailed you back, this situation isn't common- it stems from a glitch in the serial number engraving in the firmware of your hardware CDU. Engravity will have to take care of it...Best,

[stigt 13]

Edited for clarity-(Arjen- there's nothing insulting or inappropriate in your post, but I wanted to clear up the situation a bit on behalf of Engravity, who don't have a login here)In Arjen's case, there was a situation where the serial number on the sticker issued by Engravity didn't agree with the one embedded in the firmware. This was a glitch caused in the Engravity CDU firmware update process and one that can certainly be fixed by Engravity personnel.We ask our customers to make sure their decal in the back of the CDU has the same serial number as the one showing in their S+EXEC setup screen, and that their firmware has been updated to 1.03.Thanks all- LefterisRegards,Arjen Nederstigt

[stigt 13]

To close this topic I would like to say that thanks to the great support of Lefteris and Engravity (thanks Stef and Robert) my CDU is running like a dream now. It's great to toy with, and programming the FMC with real buttons is SO much better as mouseclicks.Best regards,Arjen Nederstigt

[Guest cfm56]

Hello Arjen, Just wondering if my eyes are seeing the price of he CDU correctly. I believe the price was $1250 bucks. Is this true?Gideon

[lefteris 70]

Gideon-the CDU *hardware* is $1250 (shipping included). The PMDG CDU interface is only $99 (lol).Keep in mind - we don't ship to EU countries, due to complications with EU VAT/taxes etc.Best regards,

[teropa 4]

Lefteris,Just to be sure: Engravity or PMDG doesn't ship to EU countries at all ?Tero

[macpac22 0]

ha its bad enough it costs 1250 bucks and now EU folk cant even get it! lovely! :(

[slip-stream 5]

I think Engravity will ship to EU countries seeing as Engravity is based in the Netherlands.I hope so.

[teropa 4]

Would that then mean that PMDG isn't shipping the interface driver to EU countries ? Doubtfully since it's most likely just a small download.Tero

[michelmvd 0]

Hi Tero,I suppose Lefteris was referring to the pmdg software, as http://www.737cockpit.com/ is certainly shipping to EU countries.The company is based in the Netherlands.CiaoMichel