Reinstall The Queen Of The Sky

Guy's I'm trying to reinstall the PMDG 747, I lost the data doing a upgrade of my hard drive so I e-mailed my request to PMDG they sentme the install data, Ive tryed to reinstall the plane three timesat least, I went throught the complete setup with no problem everything went fine till the progrom start's to install. The install start's than stop with one bar on the install this happens every time, I read that the popup may have to be turned off I did that same thing happened than I turned off all security system on the internet same thing What do I do now, The install is only good for five days and this is the 3rd dayThank's MuchAlvin