747-400 Reinstall question.

[Virgin_A340 0]

Hi.I recently purchased the 737-800/900 upgade. I had a problemwith it when first installed it, keyboard commands did nothing.I uninstalled it using the uninstaller on the PMDG site. I reinstalled and this cured the problem. HOWEVER. It appears to have deleated the 747-400 from my FS9/PMDG folder and I get a CTD when I try to run the 747. I stupidly didntburn a copy of it when I purchased it. Do I now have to pay for anextended download it get my 747 back, even though I think it wasthe 737 uninstaller that caused the problem? No worries if this is the cast as it's only

[rsrandazzo 6,353]

Andy-If you still have a backup copy of the 747-400 installer, then you should just re-run it!You don't pay to reinstall (wow- THAT sounds like something one of our competitors would have compe up with....) You need to purchase redownload insurance if you if you lose the backup you "should" have made when you downloaded it originally...

[Virgin_A340 0]

Hi.I'm sorry to say that I deleted the installer withoutbacking it up! :-shy I purchased a redownload licence thing a couple of hours ago and sent and email asking for a new download link. Is thisthe way to do it?CheersAndy S

[Virgin_A340 0]

Just read my order confermation email. Ignore what I said above!Andy S

[rsrandazzo 6,353]

Andy-It is the way to do it!Paul probably got to you already- if not he will shortly. :-)

[Virgin_A340 0]

Hi.Downloading it now..... :-hah Thanks for the helpAndy S