How Do I Redownloadl Aircraft Lost Due to Hard Drive Failure

[Guest labman]

For the last three days I have tried to get a response from PMDG via support@precisionmanuals.com and updateme@precisionmanuals.com about the following matter.Due to a major computer crash I have had to reformatt my hard drive and as a result I have lost all my PMDG aircraft.There follows a list of the aircraft I purchased and the date I purchased them:09 Feb 2004 Beechcraft1900C26 April 2004 737 NG13April 2005 737- 800/90003 August 2005 747-40027 Nov 2005 Beechcraft 1900D18April 2006 747-400 Cargo I am pretty sure the dates are correct, can you please advise how I can redownload these excellent aircraft. Any help would be appreciatedThank You Fred Ost

[vscimone 16]

Hello Fred.You have done the right thing by submitting your requests to PMDG via email. You should have at least gotten an automated response as a receipt for your emails. If not, double check your spam filters. If you have, please be patient. It is a Holiday week and operations at PMDG are a little slower than usual.In the mean time, I will forward your request to our support staff.Best,Vin ScimonePMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[Guest labman]

Thanks for your help Vin, its much appreciated.Fred

[Jet Tech 31]

Fred,I sent you a reply to your original email on Wednesday according to my outbox. If you didn't recieve it you may want to check your spam filter to see if it got trapped. I have resent the email again tonight just to make certain you get it. I will watch for your reply.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[Guest labman]

Thanks Paul your email has arrived , I will look at it later today Ive got to concentrate on the garden. :-((Fred

[G7USL 117]

Garden????Fred, come come, get your priorities in the right order?Garden is all part of the 'housework'.(Ducks down to avoid high speed low level flying rolling pins)Dave T. .........On the Devon Riviera and active 'FlightSim User's Group' member at http://www.flightsimgrpuk.free-online.co.uk/http://www.captainsim.com/user/dl/c130/c130_captain.gifhttp://www.precisionmanuals.com/images/forum/supporter.jpg