Can not validate

[Guest UPS700]

I just purchased the Queen of the Skies and the validation fails every time. I am using the correct email, the five digit order # and my password. Am I missing something?Bob Johnson

[Guest Covert53]

Hi Bob,PMDG's e-commerce ISP failed them over the weekend and several of us, me included, had to wait several hours (over a few days) to 1) purchase and then 2) validate. It was multi-staged pain, but I was finally able to validate last night. There are several posts on this matter.

[Guest UPS700]

Thanks Rick. I did purchase and downloaded the critter this morning without a hitch. I'll just keep trying.Thanks again,Bob Johnson

[Tabs 2,790]

Bob,The Validation server is working currently - check to ensure you're not using any sort of firewall that could be blocking the connection. If you still have trouble contact support via email...

[Guest UPS700]

Well, I just tried again and no go...BobTo recap my firewall is down, Norton internet security is disabled. The only other thing I can think of is I placed the order from this machine which is where FS is located and my comfirming email went to a different computer. I have even logged in at PMDG so I know that my email address and PW are good.

[Jet Tech 31]

Drop me a note at support with your order info and I will take a look at it.RegardsPaul Gollnick :-cool Technical Operations/Customer Operational SupportPrecision Manuals Development Groupwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg

[Guest SAS1015]

I have also problems to re-validate. Mabye the server is down again??

[ukflight 11]

http://forums.avsim.net/dcboard.php?az=sho...id=123857&page=