747X extended download service

[Guest DVA3672]

Hi,I ordered the extended download service last week and sent the email for the link as described in my receipt. I have yet to hear from any of you.Thanks,Chris

[derftegel 0]

Ditto. I used the download and support link also, but no reply. No automatic e mail and nothing in my spam filter. ?Fred LeggettArmchair pilot

[Guest DVA3672]

Hopefully this thread helps us both then.Chris

[Tabs 2,790]

Guys,If you didn't receieve any automatic responses from us that means there's a mail filtering issue somewhere in the chain between us and you. Send an email to support with your order information from a service like Gmail or Yahoo Mail and it should work.

[derftegel 0]

I have spam filters turned off and receive plenty of unwated mail, but none from PMDG. Why should we need another e mail account? Fred

[Guest DVA3672]

Email #2 on the way.Thanks,CF

[derftegel 0]

>I have spam filters turned off and receive plenty of unwated>mail, but none from PMDG. Why should we need another e mail>account? >FredReceived a reply today via my new e mail account. Received the requested download via my old e mail account. Confused but appreciate the download. Thanks!FredArmchair Pilot