744X Blank CRT after Start up

[Guest TMAguide]

Hi there,I am a new proud owner of a 744X but about 20seconds after loading the gauges go black. The registration went fine, and after reading somewhere, I reinstalled and authenticated the software, but it continues to do the same :-(I would appreciate any help.Thanks,Sean

[downscc 1,327]

Check the electrical, if you're loading a cold & dark panel it could do this. Otherwise, I recommend an email to pmdg support. Dark panels are either power or authenication problems.

[Guest TMAguide]

Thanks Dan,The engines are running,everything functional, except the crts.I have emailed support, and waiting eagerly :-)Cheers,Sean