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Guest sanal

PMDG-747 half of it despaired ????

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This is back again. I was landing at Montreal. After sun set, half of the plane disappeared. Interesting thing, after landing I taxi to main parking area. Suddenly FSX freeze I crashed to GHOST TERMINAL...PC temperatures around 55 C-Degrees. No heat problem.During day time I have no problem.Will you pleas advise.Thanks

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Vin,How shall I find if I have a non-PMDG livery and if I am missing a bitmap? I purchased from PMDG.Regards,Sanal

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What livery is that? I suggest you reinstall or redownload and reinstall.

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What is this caused by? A slow memory leak, looking for the missing texture? Interesting that he notices it later in the flight...Best regards,Robin.

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It is original PMDG livery. Please see attached picture.

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Hi Sanal,I have exactly the same problem as you do as well as the monitor going black.I have detailed the problems in this thread here:http://forums.avsim.net/dcboard.php?az=sho...id=152913&page=In that thread another user has the same problem and we have both listed our system and add-ons in detail.Could you please list your system specifications in detail, as well as all your add-ons to see if there is a common component or add-on that may be causing the problem.My specs are:VISTA 64 bit Home premium (SP1)Q6600 overclocked to 3.2 GHz (Stable)8 Gig of Geil RAM PC 6400 800 MHZ 4-4-4-12 @ 1.9VXFX GeForce 512 MB 8800GTS (Factory overclocked version) (175.19 WHQL Drivers)ASUS p5K-E WiFi motherboard 27 inch Samsung monitor Zalman CNPS9700LED CPU Cooler 850 W Thermaltake power supply2 x 500 GB Hard Drives2 x 320 GB Hard Drives2 x Samsung DVD DrivesFSX and Acceleration (both SP1 & SP2 have NOT been separately installed.)UTX USA, UTX CANADA, UTX EUROPEGround Envronment X USAFS Water CongiguratorPMDG 747 XLevel D 767 XAerosoft Mega Airport Frankfurt X & Heathrow XnHancerRgds,Pete

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Pete:I am having same black monitor and PMDG still running behind.Here is my PC:Dell XPS 420, Windows Vista Home Premium, Intel ® Core 2 Quad CPU Q 6600@2.40GHZNVDIA GeForce 8800 GT Disk Drives:C:124 GB free spaceD: 11 GB Free SpaceE: 5 GB Free spaceG: 249 Free spaceExtended Memory Info:Total Physical Memory: 3069 MBTotal Virtual Memory: 6357 MBFree Virtual Memory: 4865 MBSound Device:Creative X-FI Audio ProcessorI don't think PMDG has any solution at this time for these problems. I don't have any problem with PMDG-747 FS9. I have problem with PMDG-FSX. I guess PMDG has an idea what causing these problems, but they cannot do anything.Here is my assumption: PMDG-747 was designed for FS9 specification and with some minimum FSX modification they put in FSX. Not all FSX specification were covered.IF they want to build PMDG for FSX, they have to go drawing board and start all over, which will be subject to time/cost problems. Let us see if they have some idea how to over come these problems.I have already bought PMDG all series including 747.If no fix for 747-FSX, then I will write-off PMDG-747FSX and purchase REAL FSX airplane MD-11.Here is another prevoius flight picture from PMDG-747 FSX .Best regardsSanal

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Hi Sanal,Which add-ons do you have?Could you list:All add-on aircraft.All add-on scenery.All add-on software.Rgds,Pete

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Pete,LDS-767ATR-500PMDG-747GEXFEXUTXFS2 CREWFS BUILDRCFSUPC-4RIVA TUNER 2That is all I haveBest regardsSanal

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I get the aircraft dissappearing problem on my system as well, it also affects the VC and is directly related to the panel lights. Turn the panel lights on and go to external view - half an aircraft, turn them off - aircraft reappears. Perhaps the FSX re-install does work but frankly, life is too short.

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I just open the forum to write about my experience today. I was flying 10 hours from JFK to Istanbul. In last hour flight, I have to open panel lights. When i returned spot view half of the PMDG -747 disappeared. Immediately I shot down the panel light, PMDG-747 appeared again with full body.That is definitely some interference from panel light. I am glad you also confirmed...PMDG DEVELOPERS: I am sure you all excited for MD-11. But don't forget us, we are the people who will also purchase PMDG-MD-11. Please give some advise, if you have NO idea about this problem. Let us know, it is hard for us, we keep chasing GHOST.ThanksSanal

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I too am experiencing this problem. However this time I left the dome lights off and half way through the flight the gauges went all distorted. Then when I attempted to open the Overhead panel the entire flight crashed. I must say that since owning the 747x it has been a struggle, no other programme do I have these problems with I am running: Intel Core 2 e8400geforce 9800 GTX4GB RAMVista Home PremiumMatrox triple head to goFSX add ons:747xLDS 767Wilco A320xUltimate TrafficRadar ContactHeathrow xI certainly hope PMDG fixes this problem. Seems that a number of people are experiencing difficulties. IMHO telling people to reinstall FSX is not an option. Many people have spent hours configuring their systems to run (and they do run fine) with other add ons. Bruce

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Bruce,I made a test flight again from JFK to Montreal. FL260 time 7:30PM.747 in full view. I turned panel lights and PMDG-747 half disappeared.I am glad we finally pin point the original point of problem.We should get some HELP from PMDG crew.Lets keep rising our voice...Hopefully they will come with solution .ThanksSanal

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I have this problem sometimes. At the end of my 9 hour flight from denver to frankfurt the plane did this at immediate final and the model became distorted with the engines in the wrong place w/o textures. Also during the flight when it is dark outside and I have the glareshield and the overhead light on the gauges freeze. Actually it always happens when it is dark outside. To solve this I figured out that I have to put it in 2d then change it back. Do you all have any fixes for this pmdg.

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Steven,Pete Sterling from PMDG asked me to send all info to PMDG technical support. I did not find any solution, but what I found when ever I turn on panel light, PMDG half of body disappearing.If I turn-off the panel lights, body of plane is full size again. Then FSX freezes and screen goes black.Did you notice,if your problem started when you turn-on your panel lights ? Sanal

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Actually it did not for me. I do not know why, but I think it is a memory issue and pmdg textures. but I dont know?

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Hi All,Good to see some ideas bouncing around.I have not tested the panel light theory but will do so and report back.Come to think of it my problems have occured in the evening or at night as well.Can you tell me precisely which switch/panel light you are refering to?Is it on the overhead panel?Is it the Storm, CKT BKR OVHD Panel, Glareshield Panel/Flood or the Dome?Thanks,Pete

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There seems to be a number of users affected by this problem. We should probably all email:support@precisionmanuals.comwith a description of the problem and a link to this thread.Rgds,Pete

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Perhaps it is still down to a corrupt file in FSX but at least we can all reproduce the problem.I can say it wasn't the Dome lighting, I never use it. I'll try and do a bit of a test over the next day or so and see if there's a specific light that affects the model. I have to say that I'm not getting the black screen issue, or any problems with dials, just problems with the VC and external model (using an official PMDG scheme).

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I contacted PMDG- Technical Support Team and received an e-mail from"Paul GollnickManager Technical and Customer SupportPrecision Manuals Development Groupwww.precisionmanuals.com"They are willing to help. Any member having problem as we described above, take an action as Pete suggested, "send an e-mail to support@precisionmanuals.com with a description of the problem and link to this thread."PMDG support can analyze the problem and can find origin how this problem developed .Best regardsSanal

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Sanal-Asking people to link to this thread is not necessary. If you spent some time reading this forum, you'll notice that we spend quite a bit of time here.The problem you describe is VERY likely to be cause by memory leaking in FSX. That does NOT imply that the problem is caused by the 400X, only that you are noticing it with the 400X because this aircraft requires a very heavy memory utilization.I saw a rather significant list of addons installed earlier in the thread. We have seen problems reported with a few of those addons, and a few have had to be updated in order to eliminate everything from memory leaks to data corruption.So while we appreciate that you'd like our assistance in solving the issue for you- you must bear in mind that with many many many thousands of users flying our products- having even a dozen folks report a particular problem to us does not make it statistically significant enough for us to assume the problem is with our product.(We've had nasty problems buried in our airplanes before- and I assure you the data from problem reports makes it VERY obvious VERY quickly...)Paul has provided some feedback to a few users on things we'd like them to accomplish to help us trouble shoot further. When those folks respond with answers we'll review the data and see where the research takes us.FWIW: We had one of our beta testers experience this problem one time- but it was about 18 months ago and nobody on the team (including the beta testers) recalls what it was that solved the problem... This also tells me it was external to the 400X, because we'd likely remember if we had to fix something in the airplane....At any rate- we are here to help- but please do not incite people to badger support. That isn't the proper method to get help!

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