Emma Field/Simmarket

[Dewey 0]

Has anyone purchased Emma Field from Simmarket? I am wondering what sort of response they got.I ordered it and received an Email with a link to follow to "get the product". The link simply took me to a page showing all of my order information. There was no download link.So I clicked on their link that said I could chat with a live representative. I asked where the download link was or if I would be receiving the software in the mail. I got no response. A bit later I received a canned Email message saying that my message would be dealt with as soon as they could get to it.I have sent a couple more messages and still have heard nothing. So at present, they have my money, I have no Emma Field and no answers.Does anyone know if this is typical of the Simmarket site?Thanks.Dewey

[Guest gasebah]

Dewey,no, that is not normal, I never had any problems with them. You can even make deals with them if you download several things all at once. I can remember though that the download like on the page that appears after purchase was somewhere hard to find. If I remember right you should have kind of an account there enabling you to download your stuff from there. If that doesn't help, I will check the site and see if I can find it.BTW why don't you buy LAGO stuff from the LAGO site. Just an idea.Alex

[Guest gasebah]

Yep,go to their website again. Open "my account" and login. Go to "order history". On the bottom you will find a download link for all the stuff that you bought (It expires after some time however).Hope that helps,Alex

[Guest]

Dewey,That's strange. I purchased Emma from Simmarket during the period that Lago was having problems with there key system. I actually downloaded Emma first, then purchased from Simmarket to get the key via email. I did not have to purchase before I could download.Are you sure they have not sent you a key code via email ? Cause with Emma, you don't have to wait to download, but you can't install it without the reg code in hand.Here is the link to download Emma: http://secure.simmarket.com/product_info.p...products_id=281 , just click on the "Download Full Version" link of " EMMA 102 ENG.zip ". You don't need to wait for a link to download. Note that I didn't have to log in to get this, it is available to all.Cheers,Roger

[Dewey 0]

Thanks, Alex. I thought I had checked that already but I'll try it again.Actually I tried downloading from Lago first. I would get to 98% completion of the download and begin getting the dreaded "network error" dialog box.So I gave up on that and tried Simmarket instead.Thanks again.Dewey

[Dewey 0]

Roger, thanks for taking the time to give me this info. I'll check it out.Dewey