Problem running AS2004.5 after spyware clean-up

[Guest BAW843]

Dear All,Following a spysubtract clean on my machine for spyware etc. I can no longer run AS2004.5? but if I reverse the entries it deletes AS is ok?The error I receive unfortunately is on my other pc but I have managed to print a copy of the log, does any of these items belong to AS and could possibly stop it from working?ThanksPHIL--------------------------------- SpySubtract session started ---------------------------------Machine=USER-HH4F5IU4W0Time=Wed Nov 03 06:53:45 2004Product Version=1, 0, 1, 49OS Version=Microsoft Windows XP Professional Service Pack 2 (Build 2600) Started Scanning Programs in Memory Finished Scanning Started Scanning Internet Cookies Found 'doubleclick.net' in 'Internet Explorer Cache' Found 'mediaplex.com' in 'Internet Explorer Cache' Found 'atdmt.com' in 'Internet Explorer Cache' Programs in Memory Windows Registry Found '' in 'SOFTWAREChilkat Software, Inc.ChilkatZip.ChilkatZip' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatEnum' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatEnum.1' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatEnum.1CLSID' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatEnumCLSID' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatEnumCurVer' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatZip' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatZip.1' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatZip.1CLSID' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatZipCLSID' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatZipCurVer' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatZipEntry' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatZipEntry.1' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatZipEntry.1CLSID' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatZipEntryCLSID' Found '' in 'SOFTWAREClassesChilkatZip.ChilkatZipEntryCurVer' Found '' in 'SOFTWAREClassesCLSID{8551311D-F3BF-4718-AD66-96E302500735}' Found '' in 'SOFTWAREClassesCLSID{8551311D-F3BF-4718-AD66-96E302500735}InprocServer32' Found '' in 'SOFTWAREClassesCLSID{8551311D-F3BF-4718-AD66-96E302500735}ProgID' Found '' in 'SOFTWAREClassesCLSID{8551311D-F3BF-4718-AD66-96E302500735}TypeLib' Found '' in 'SOFTWAREClassesCLSID{8551311D-F3BF-4718-AD66-96E302500735}VersionIndependentProgID' Found '' in 'SOFTWAREClassesCLSID{CE23505D-68FB-4C49-AE4B-D4F1CF86A2C4}' Found '' in 'SOFTWAREClassesCLSID{CE23505D-68FB-4C49-AE4B-D4F1CF86A2C4}InprocServer32' Found '' in 'SOFTWAREClassesCLSID{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}' Found '' in 'SOFTWAREClassesCLSID{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}InprocServer32' Found '' in 'SOFTWAREClassesCLSID{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}MiscStatus' Found '' in 'SOFTWAREClassesCLSID{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}MiscStatus1' Found '' in 'SOFTWAREClassesCLSID{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}ProgID' Found '' in 'SOFTWAREClassesCLSID{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}ToolboxBitmap32' Found '' in 'SOFTWAREClassesCLSID{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}TypeLib' Found '' in 'SOFTWAREClassesCLSID{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}Version' Found '' in 'SOFTWAREClassesCLSID{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}VersionIndependentProgID' Found '' in 'SOFTWAREClassesCLSID{EC352548-52B5-41AC-B8C1-8CB561ECF7AD}' Found '' in 'SOFTWAREClassesCLSID{EC352548-52B5-41AC-B8C1-8CB561ECF7AD}InprocServer32' Found '' in 'SOFTWAREClassesCLSID{EC352548-52B5-41AC-B8C1-8CB561ECF7AD}ProgID' Found '' in 'SOFTWAREClassesCLSID{EC352548-52B5-41AC-B8C1-8CB561ECF7AD}TypeLib' Found '' in 'SOFTWAREClassesCLSID{EC352548-52B5-41AC-B8C1-8CB561ECF7AD}VersionIndependentProgID' Found '' in 'SOFTWAREClassesInterface{13C243A0-50E9-43F4-8E5B-9FF857C3A0B5}' Found '' in 'SOFTWAREClassesInterface{13C243A0-50E9-43F4-8E5B-9FF857C3A0B5}ProxyStubClsid' Found '' in 'SOFTWAREClassesInterface{13C243A0-50E9-43F4-8E5B-9FF857C3A0B5}ProxyStubClsid32' Found '' in 'SOFTWAREClassesInterface{13C243A0-50E9-43F4-8E5B-9FF857C3A0B5}TypeLib' Found '' in 'SOFTWAREClassesInterface{4340DF8E-D7A3-4675-BE74-80077B2B3E81}' Found '' in 'SOFTWAREClassesInterface{4340DF8E-D7A3-4675-BE74-80077B2B3E81}ProxyStubClsid' Found '' in 'SOFTWAREClassesInterface{4340DF8E-D7A3-4675-BE74-80077B2B3E81}ProxyStubClsid32' Found '' in 'SOFTWAREClassesInterface{4340DF8E-D7A3-4675-BE74-80077B2B3E81}TypeLib' Found '' in 'SOFTWAREClassesInterface{4A277E1B-B130-4E4A-92AE-8712F4A150BD}' Found '' in 'SOFTWAREClassesInterface{4A277E1B-B130-4E4A-92AE-8712F4A150BD}ProxyStubClsid' Found '' in 'SOFTWAREClassesInterface{4A277E1B-B130-4E4A-92AE-8712F4A150BD}ProxyStubClsid32' Found '' in 'SOFTWAREClassesInterface{4A277E1B-B130-4E4A-92AE-8712F4A150BD}TypeLib' Found '' in 'SOFTWAREClassesInterface{4B795337-D704-49C7-8CA1-D65722B28EBD}' Found '' in 'SOFTWAREClassesInterface{4B795337-D704-49C7-8CA1-D65722B28EBD}ProxyStubClsid' Found '' in 'SOFTWAREClassesInterface{4B795337-D704-49C7-8CA1-D65722B28EBD}ProxyStubClsid32' Found '' in 'SOFTWAREClassesInterface{4B795337-D704-49C7-8CA1-D65722B28EBD}TypeLib' Found '' in 'SOFTWAREClassesInterface{950695DA-8F77-4852-AD93-8C1E64995D4B}' Found '' in 'SOFTWAREClassesInterface{950695DA-8F77-4852-AD93-8C1E64995D4B}ProxyStubClsid' Found '' in 'SOFTWAREClassesInterface{950695DA-8F77-4852-AD93-8C1E64995D4B}ProxyStubClsid32' Found '' in 'SOFTWAREClassesInterface{950695DA-8F77-4852-AD93-8C1E64995D4B}TypeLib' Found '' in 'SOFTWAREClassesTypeLib{6F65ED0D-066E-4C92-B442-2704E7B64111}1.0' Found '' in 'SOFTWAREClassesTypeLib{6F65ED0D-066E-4C92-B442-2704E7B64111}1.00win32' Found '' in 'SOFTWAREClassesTypeLib{6F65ED0D-066E-4C92-B442-2704E7B64111}1.0FLAGS' Found '' in 'SOFTWAREClassesTypeLib{6F65ED0D-066E-4C92-B442-2704E7B64111}1.0HELPDIR' Found 'ThreadingModel' in 'SOFTWAREClassesCLSID{8551311D-F3BF-4718-AD66-96E302500735}InprocServer32' Found 'ThreadingModel' in 'SOFTWAREClassesCLSID{CE23505D-68FB-4C49-AE4B-D4F1CF86A2C4}InprocServer32' Found 'ThreadingModel' in 'SOFTWAREClassesCLSID{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}InprocServer32' Found 'ThreadingModel' in 'SOFTWAREClassesCLSID{EC352548-52B5-41AC-B8C1-8CB561ECF7AD}InprocServer32' Internet URL Shortcuts Files and Directories Found 'GPInstall.exe' in 'C:WINDOWS' Finished Scanning

[JSkorna 137]

Hi,You need Chilkatzip.dll. I suggest an uninstall/re-install. That file is a clean file and should not be removed!Hope this helps,JimActiveSky Supporthttp://www.hifisim.com/images/as2004proudsupporter.jpg

[Guest BAW843]

Hi Jim,Many thanks for your response, I did think that the Chilkatzip.dll had something to do with AS2004.5How do I uninstall/reinstall, my download was from Simmarket? will my link still be there?ThanksPHIL

[Mats_J 2]

Phil,Didn't you download and save the file and burned it on a CD????Simmarket's download links last for 14 days or something. And they explicitly tell you to make a backup of the files you download. They also have something that they call Back-up Guarantee that will let you download your stuff after the download links expired. But this guarantee costs some money.Do you leave your bought CDs in the record store after listening to the music as well? ;-) :+Hope it helps,

[JSkorna 137]

You have the zip file on your computer somewhere. If not drop me a p-e-mail.Hope this helps,JimActiveSky Supporthttp://www.hifisim.com/images/as2004proudsupporter.jpg

[Guest BAW843]

Hi Guys,Yes I am being so incredibly stupid, I did save the file, I just moved it by accident in my haste to get AS2004.5 up and running to somewhere where I would never realise in looking (doh)!!I have also managed to get round the problem with the Chilkat.zip being deleted when ever I run the spyware scan by adding it to the 'safe file section'Thanks for your help, much appreciatedRegardsPHIL