install problem

[newtie 533]

Hi all-I purchased ASX last night and have it installed on a new computer with Vista. However, when I start ASX and get the opening screen (Welcome to Active Sky X) a portion of that screen is cut off on the right. That is, where is says, 'Helpful Links' and 'Articles', the screen is cut off (doesn't appear). This is true for all the screens that appear when clicking the links on the left, including 'Settings. I'm running 1600 by 1200 res if that makes a difference.Thanks,Mark

[JSkorna 137]

Hi Mark,Thanks for the purchase and sorry for the problem. Can you see if you are running B1083?Please let us know,Jimhttp://www.hifisim.com/banners/hifi-community-sigbanner.jpghttp://www.hifisim.com/

[newtie 533]

Hey Jim-It's 1056.

[JSkorna 137]

Hi,Where did you purchase from?You need to install our SP1:http://dreamcatcher.hifisim.com/ASX-SP1-B1083.zipThen you should be OK!Thanks,Jimhttp://www.hifisim.com/banners/hifi-community-sigbanner.jpghttp://www.hifisim.com/

[newtie 533]

From your website.I'll install the SP1 and let you know what happens.Thanks,Mark

[newtie 533]

That did it Jim, thanks! Quite a difference from FS9!BTW, does Xgraphics work OK with FEX and UTX? I got those yesterday as well.Mark

[JSkorna 137]

Hi,There are some overlaps, but all the programs can work together.Thanks!!Jimhttp://www.hifisim.com/banners/hifi-community-sigbanner.jpghttp://www.hifisim.com/