Information about plane update

[Shermann 4]

Hi !!My name is Alfredo i recently bought Xpax and i was wondering how come after inatelled some new liveries i cant find the plane in the proper page. I installed the british airways livery for the A320IAE FT but then i closed the prigramm i launched it again but i nevr find the the plane with thislivery. Another problem i have noticed is that when i am at gate with parking brakes set and launch the program it nevr show the plane i choose and with an A320 the number od passengers shown is 6. Once i change the number of passenger and i apply i can e the number of passenger changing but in the status they result always off board..Thank You Alfredo

[JSkorna 137]

Hi,Thanks for the purchase. The plane issue is something we are aware of and are working on a fix. For now you can delete your Airplane folder and XPax will build a new one with your planes in it. That folder is in Documents and Settings/UserName/ApplicationData/HiFi/.For the second issue, is this with a default 320? Please let us know.Happy Holidays,Jimhttp://www.hifisim.com/banners/hifi-community-sigbanner.jpghttp://www.hifisim.com/

[Shermann 4]

Hi Jim!!Thank You for Your answer! The plane i used is the Feelthere A320!! Is it possible the plane is not recognized as i used the one in British airways livery that was not in the database ?Happy HolidaysAlfredo

[JSkorna 137]

Hi,Please send Carl the aircraft.cfg file for that plane and explain what is happening. carlAThifisim.comThanks,Jimhttp://www.hifisim.com/banners/hifi-community-sigbanner.jpghttp://www.hifisim.com/

[Shermann 4]

Ok JIm ! Thank You ! I will do it !Thanks againAlfredo

[Guest Robert42]

Hello sir,I have the same problem.I can never get more then 6 or 7 people aboard.Where can i send my cfg file so you can tell me what is wrong?Thanks in advance already!!greetings,Rob

[JSkorna 137]

Hi Rob,Sorry for the problem. Please send a brief report and the .cfg file as an attachment to Carl at: carlAThifisim.comThanks,Jimhttp://www.hifisim.com/banners/hifi-community-sigbanner.jpghttp://www.hifisim.com/

[Guest Robert42]

Hello JIm, I have send the items you requested to carl@hifisim.com.When can i expect an answer??Thanks already,Greetings,Rob

[Guest Carl Hackman]

Hi RobertI am looking at the config now. The seating is derived from max seating and/or max weight of aircraft.Your issue is being looked at :)ThanksCarl Hackmanhttp://www.hifisim.comhttp://www.hifisim.com/banners/hifi-dev-sigbanner.jpg

[Guest Robert42]

Thanks for your fast response!I love xpax!!