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wrenchca

dash 8 FMS crashes to desktop

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This could quite likely be related to the Black Screen crash thread listed below. However, they are not able to reproduce that one so no resolution is likely to be found. Perhaps if they can recreate your problem, it may be caused by the same glitch which is crashing other systems.Good luck,ChuckCYXU

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Hi,Again a hint for the solution of this annoying problem to the PSS guys tracking this problem (I hope so): I have in the meantime a new (much stronger) system, installed the PSS Dash-8 completely new but I have the same problem: When I use the menu function to list airways to enter several route points at once, this CTD happens at least at the second usage of this function. Last time I lost 20 minutes of flight preparation in EDDF. I had entered the route EDDF to LOWW (NOMBO2S NOMBO Y161 RIDAR L605 EGG M749 FRE FRE5W) at the gate. Then after conducting the whole startup procedure online at VATSIM I taxied out and the controller decided to give me a new departure. So I cleared the route and entered the flightplan from scratch at the holding point. CTD and I had to start from the gate again. You can imagine, that I was not very happy.So avoid using airways - enter the waypoints manually. This reduces (for me) the risk for the CTD. Please tech stuff at PSS: look for this. It's obvious, that I am not the only one. I have the latet AIRAC from Navdata.RegardsReinhardPS: Default flight as proposed ...

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It appears I have the same problem.When I try to retreive a stored flightplan from the FMS there is instant black screen and CTD. Never had this issue previously, however I haven't flown in several months.Any pointers appreciated.Thanks,Guy

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Hi,Yesterday I had another CTD concerning the FMC. I was on a flight from LOWW to LOWS. When I was on the approach to LOWS I wanted to tune the NAV1 frequence of the ILS via the FMC tune button.And again: The annoying CTD and my flight was killed.Very very annoying and no patch so far. Dear Phoenix team: Please make a code review of your FMC.RegardsReinhard Brantner, AUA668

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I, for one agree with Reinhard. Please look into a code review. I purchased this package to run specifically on FS9. It was stated on the Phoenix site that it was compatible with FS9. However, I have flown it very little due to the possiblity of a crash to desktop. I posted here looking for support but no one at Phoenix seems to be able to recreate the crash. I also sent an email to Phoenix support, but with the exception of an automated reply that it was received, I had no reply from support(ignored?) Since purchasing this product, I have purchased three other payware aircraft, none of them where PSS...wonder why???You have an excellent product here that has alot of useful life left in it. Let's crack it open and find the glitch...please.ChuckCYXU

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I've had this same problem as well and I've posted it before. Don't seem to get much help from PSS, seems like they can't fix it or just not interested in fixing it.Tuck

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please, I am not able to load a fs2004 flightplan or own saved flightplan to FMS because simultanously fs2004 crashes to desktop...FMS read fs2004 plans or own saved plans, but indeed when I choose a plan and click on it, fs2004 crashes....I tried to reinstall the dash8 base and full pack, I tried to delete fs2004.cfg file and load fs2004...but problem persists....I used windows xp propIV 2.0 ghz, 1 gb RAM, geforce4 128 mb,bye

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the Dash 8 was released for FS2002it was then patched to work in FS2004since the Dash 8 we have released the 330/340 and Concorde packageat the present time we are 100% at work on th 757/777, we do not have the resources available to go back and patch what is now an older productall I can suggest is don't import plans, just create them new, if airways cause problems then enter direct waypointsJohn PSS SUPPORTsupport@phoenix-simulation.co.ukhttp://www.avsim.com/pss/phoenix.jpg

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John,This is the first clear statement I received from Phoenix. Of course I am not very happy because I bought a product which obviously has some flaws and for which I currently get no support.Such a clear statement is not easy to accept from a customer perspective and each of us can deduct own consequences out of it - but it is definitely better than no statement.I love to fly this Dash but the FMC has problems. So I will live with that fact (as I have already paid the full price) but of course this will have impacts in future purchase decisions.RegardsReinhard

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O.K. guess I was correct, the interest is not there to fix this problem, I just wish I knew about it before I purchased it. Tuck

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I just got back into flying the Dash-8 again and thought I'd drop by this forum to see what's up. I noticed this thread and decided to pass on the fix for the crash to desktop when importing a flight plan into the FMC. I found the fix last August and see the fix thread fell through the cracks.The problem is a zero byte file in the scenery folder called magdec.bgl I found it in

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I honestly can't say if this works or not - I very rarely fly the Dash. What I will say though is that I wouldn't delete the file.magdec.bgl is the (scenery) file that gives magnetic variation around the globe.

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>I honestly can't say if this works or not - I very rarely fly>the Dash. What I will say though is that I wouldn't>delete the file.>>magdec.bgl is the (scenery) file that gives magnetic variation>around the globe.Hi,On a clean install of FS9, no files exist in

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Helloi had this problem two times and after reinstall to. For the first two flight it is working fine. Then when i putting in the flightplan the system crashs when i put in the second waypoint.Maybe that will helps you. My PC try to ctc DirectX to send a failure message for that.I hope you can fix ... no you have to fix the problem as soon as poss.I also will ctc PC Pilot and FlightXPress the most leading Flight magazines for that.Your sincerelyDennis Schiffner-----------------FXP989, AUA690, BAW1246

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Dennis,That's exactly the same crashes I have got. I also see this relation to DirectX. As a hint: As long as I don't use airways but enter all waypoints directly I can avoid these crashes. But once I also had this crash entering a frequeny on the radio page. I have checked for the magdec.bgl as indicated in this thread but my installation is correct.So as a fact PSS doesn't really investigate in this bug and that's not fine. Me for my part I have decided not to buy any other plane as long as I can't see a support for an aeroplane I have fully paid. The Dash is really a fine plane with a lot of nice details but if it crashes my FS it is not my favorite plane.RegardsReinhard

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Reinhard,Its not that we don't investigate, merely that I or others in PSS haven't been able to replicate it here.My guess, and its nothing more than that since I am not a fan of this type of aircraft, is that what you are seeing is an error in the airac. Please download the latest from www.navdata.at - I know for me in Airbus that I saw a similar issue with one of the airac releases when I tried entering the A1 airway.

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Norman,Thanks for your answer which gives me a small hope, that there are possibilities to find the error. I have definitely the latest AIRAC available from www.navdata.at. But I have seen, that this is quite independent from AIRAC. I have tried it with each new cycle and with several routes. It happens, if I select airroutes via the list function. And it happens not with the first airway I select but with the second or third. Try to enter this route from LOWG to LFSB:KFT P978 VIW L608 KPT L856 AKABI UL856 HOC W102 BALIR Z59 LUMEL LUMEL8KI am quite sure, that you will get this CTD too. There was an older version of the gauge file, which had some other flaws in other areas. With this file you can enter this route without problems. The crash happens, when the FMC try to give the list of waypoints on this route.Perhaps you can find something with this information. If you need any system dump please provide information to me, what would be helpful for you.Best regardsReinhard

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Hi to all, who hate these crashes too:As there is no solution in sight from PSS I have tried in the meanwhile the free FMC from http://fmc.scumari.nl/This FMC uses the PSS data and runs on my second computer via WideFS. And it works well together with the PSS Dash. So now I have at least a working FMC (which I also use in other aircrafts). I also have installed MovingMap from the same author. Nice tools and both are working without crashes to desktop.Best RegardsReinhard, AUA668

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