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Guest retroairlinesgroup

Cannot install

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Guest retroairlinesgroup

Hello,I've been trying to install the A340 since last night. The installer always returns an error saying it cannot communicate with the website. Is there a problem with the installers at the moment?Jonathan

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Guest Phoenix_7

clean out any temp, cache filesmake sure any anti-virus is not runningre-run the installerif that doesn't work contact PSS SupportJohnPSS SUPPORTsupport@phoenix-simulation.co.ukhttp://www.avsim.com/pss/phoenix.jpg

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Guest retroairlinesgroup

John,I have done all the above things and still cannot install. I get a message saying "Cannot connect to data server, please try again later".

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Guest NormanB

The data files are held on a secure part of AVSIM. I am having reports from others with difficulties accessing the file library and the VATSIM voice server hosted and provided by AVSIM.I have brought this to the attention of their tech folk.

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Guest retroairlinesgroup

Thanks for the info - any indication when it will be fixed?

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