Help

[Guest IFR_PILOT]

I purchased the pro package for the airbus and it will not run. I get the GAUGESPSS-A33 "unable to read" error. I posted a message requesting help and got no reply. Rather poor performance in my opinion. I got nothing for my money unless a refund is possible.

[Guest Phoenix_7]

this is the first message from you with 'no name'where did you purchase the product, online or CD version?which version of FS are you usingwhat is your operating systemJohnPSS SUPPORTsupport@phoenix-simulation.co.ukhttp://www.avsim.com/pss/phoenix.jpg

[Guest IFR_PILOT]

Purchased on line.Using FS 2004 with the Windows ME.Would like to get it running as I have the opportunity to get some hours at a major airline in a full motion simulator for the Airbus 330. Thanks in advance for any help. jack

[Guest Phoenix_7]

as mentioned at the Phoenix site, the product may not work with winME, the following may work with win98/SE/MEadd gdiplus.dll to the following folder windowssystem32it can be downloaded herehttp://dll-files.com/dllindex/dll-files.shtml?gdiplusJohnPSS SUPPORTsupport@phoenix-simulation.co.ukhttp://www.avsim.com/pss/phoenix.jpg

[Guest IFR_PILOT]

Thanks for the help. That fixed the problem. It now runs.Next question:Is there a file with a description of the various cockpit controls or is it a hunting trip?Thanks again,Jack

[Guest NormanB]

The manual covers all flightdeck functions in detail.

[Guest IFR_PILOT]

OK. I have to ask a stupid question. I downloaded Airbus A330 PRO Base Package. Is the manual included in that download?Jack

[Guest IFR_PILOT]

Sorry about the previous post. I found the manuals. They are a separate download - right?Jack

[Guest Phoenix_7]

correctJohnPSS SUPPORTsupport@phoenix-simulation.co.ukhttp://www.avsim.com/pss/phoenix.jpg