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davidjpowell1974

777 Download Problems

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HiI've had numerous Hard Drive crashes which have been very frustrating, and casued me to format the drive each time and to download the 777 more than I would like. I've now persuaded Dell to replace my hard drive, and bought a second hard drive as a backup which touch wood seems to have cured things.When I try and re-download the 777 the installer freezes (towards the end of the process anoyingly). I use F-secure Internet Security, and have tried downloading with the software unloaded, but with no sucess.Any help that you can give would be recieved most gratefully!RegardsDavid

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I too am having problems installing the 777, and I have had no hard drive crashes. This is my first purchase from PSS, at this point, I am not very impressed.Richard

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David (and Richard)Please ensure that you:* Are logged on as an admin in Windows* Dont have FS running (it would suprise you how many times folks get caught out by this one!)* Clear all temp files c:docs and settingsnamelocal settingstemp and temp internet files* Some AV / Firewall programs as well as all proxy servers can cause issues.If having followed these you are still having issues please take a screenshot of the error and send it via email to support.

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