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Guest NormanB

SUPPORT PLEASE!!!

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Guest NormanB

Rob,Strangely enough thats not our domain and as such we cant reply. If we are to respond you need to address it to the correct place. The only email account that is checked and answered daily is the one in my signature. Please feel free to contact me using it so we can see a: what the problem is and b: how we may rectify said problem.Thanks,

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Sorry Norman, I did indeed use that address for my first 2 e-mails. Only the most recent and this forum message had this typo. I will send another copy now though.Thank you.Rob


Rob Bates
Simming since the age of 10 with MSFS 5.0

P3D v5.0 | 10700K (@stock) | EVGA GTX1080Ti SC2 | Z490-E ROG STRIX | 32GB 3600MHz | 970 EVO Plus M.2 & EVO 850 SSDs | H115i cooling | NZXT H440 Case | Samsung 32" CJG 1440p Curved Monitor | Virtual-Fly Ruddo & TQ3+ | Thrustmaster FCS Sidestick | Skalarki MCDU

Ask me about (my most flown): FSLabs A320-X series | MaddogX
In the hangar: Majestic Q400 Pro | PMDG 747 | A2A C182, Cherokee, Comanche & Spitfire

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Please would PSS check their Sales@phoenix.co.uk e-mail address for my 3 e-mails sent over the past month. I wish to have an IMMEDIATE response to my post-sales related issue. I am not impressed with all of them being ignored. You have been paid by me and as such I am legally entitled to service. Sorry for using the forum, but I feel out of options apart from contacting a third party authority...Many thanks.Rob Minter


Rob Bates
Simming since the age of 10 with MSFS 5.0

P3D v5.0 | 10700K (@stock) | EVGA GTX1080Ti SC2 | Z490-E ROG STRIX | 32GB 3600MHz | 970 EVO Plus M.2 & EVO 850 SSDs | H115i cooling | NZXT H440 Case | Samsung 32" CJG 1440p Curved Monitor | Virtual-Fly Ruddo & TQ3+ | Thrustmaster FCS Sidestick | Skalarki MCDU

Ask me about (my most flown): FSLabs A320-X series | MaddogX
In the hangar: Majestic Q400 Pro | PMDG 747 | A2A C182, Cherokee, Comanche & Spitfire

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Guest NormanB

Rob,"Sales at" is only monitored by one person and is subject to better than 95% spam. As such its not used and why we say to use only "support at"

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