Sign in to follow this  
philbrown

FS9 Patches for 777/757

Recommended Posts

Bump.Anyone alive at PSS? Also sent an email with this query and no reply. I thought we were getting news in the coming days - that was over 2 weeks ago...

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

And the web site has been down for a long time too. I'm getting that sinking feeling.... :-(

Share this post


Link to post
Share on other sites

you reckon they've gone??i could get the site to open yesterday (when i first read this post) and right now.the front page said the following yesterday and does so again today (as i post at 00:54z friday)"Site Maintainance Due to essential maintainance being carried out on our database system and in preparation for our latest additions, the pss checkout will be temporarily closed over the next few days. Phoenix Simulation Software would like to apologise for any inconvenience this may cause and are working hard to restore normal service as soon as possible. Please check back regularly for further updates and announcements."you lads love a good beat-up!

Share this post


Link to post
Share on other sites

A 'Few days' translates into four, in english. How many days have gone by now then?

Share this post


Link to post
Share on other sites

>Yep, I reckon they've gone.Gone where......Although I'm not much use with regards to why the store is offline, since sadly, I know nothing

Share this post


Link to post
Share on other sites

>you reckon they've gone??>>i could get the site to open yesterday (when i first read this>post) and right now.>>the front page said the following yesterday and does so again>today (as i post at 00:54z friday)>>"Site Maintainance >Due to essential maintainance being carried out on our>database system and in preparation for our latest additions,>the pss checkout will be temporarily closed over the next few>days. >>Phoenix Simulation Software would like to apologise for any>inconvenience this may cause and are working hard to restore>normal service as soon as possible. >>Please check back regularly for further updates and>announcements.">>you lads love a good beat-up!That is dated 26 July 2007 - as per the top of the page - more than a few days I think personally.

Share this post


Link to post
Share on other sites

Would it be possible, Ben, for you to get in touch with your fellow PSSers and ask them to respond to your customer's enquiries? Mark

Share this post


Link to post
Share on other sites

If Ben dont know..we sure as heck are not going to know.

Share this post


Link to post
Share on other sites

>>Yep, I reckon they've gone.>>Gone where...>>...Although I'm not much use with regards to why the store is>offline, since sadly, I know nothingI look at it this way. If I had made that statement six months ago, it would have been removed/moderated.The stable door is open.

Share this post


Link to post
Share on other sites

I am thinking of go to Captain Sims hangar and buy there B757 for FSX, I have been waiting for a very long time now here in PSS hangar. All personal are gone!!!Waiting for the sun, is waisting of time. The sun will come up anyway!RegardsBjorn

Share this post


Link to post
Share on other sites

Hi!You should know that PSS is a subcompany of Gralin company, and Gralin has dissolved somewhen in July 2007 if i remeber correctly.regardsFlorian

Share this post


Link to post
Share on other sites

I'm assuming the store is currently offline due to the imminent release of the 777 and or 757 for FSX.Will there be a fee for the FSX upgrades for people who already own the 777 and 757?Also, will the patches for the 777 and 757 for FS9 be released at the same time?

Share this post


Link to post
Share on other sites

Gralin was merely the Corporate name that PSS was registered under. We were never a subsidiary but as we say in the US and the UK PSS was a DBA name. Due to some changes in the ownership we elected to change the registered name. There is and will be no change in the main principals or the operational structure at PSS. Robert KirklandPSS SUPPORTsupport@phoenix-simulation.co.ukhttp://www.avsim.com/pss/phxbanner.jpg

Share this post


Link to post
Share on other sites

Nice to speak you here robert, i would also be nice to answer my mail about the outstanding money!Anyway my lawer is up to get in contact with Graham in Malta...But everything could be so easy, if you just answer my mails and simply pay the money.Florian

Share this post


Link to post
Share on other sites

>There is>and will be no change in the main principals or the>operational structure at PSS. >>>Robert Kirkland>PSS SUPPORT>>support@phoenix-simulation.co.uk>>http://www.avsim.com/pss/phxbanner.jpgSo how about addressing the issue of customer support? It's the worst I've ever come across. Oh wait, silly me, your post says nothing is changing in the operational structure. You've finally admitted what we've all known for years - you really don't care about your customer support, do you? As long as you've got the money from the sale of a sub-par product everything is OK, right? I'd love for you to prove me wrong, however. Are you up to the task, Robert? When is customer support going to move out of the 1960's and into the 21st century?Mark

Share this post


Link to post
Share on other sites
Sign in to follow this