Capt Sim purchasing problem

[RobbieHe 0]

I just purchased the 707 from the Captain Sim website. It took my credit card number and sent me a receipt. However, I got a message that their downloading server is not working correctly. It then gave me a link for an alternate server. However, when I punched in my order number and email address, I got a message back saying that the order number and email address are not associated with any purchase. I rechecked and reentered the numbers. Again, I got the same result. At 0820 I sent them an email by way of their support email address. Date: 2/11/07I will keep you posted.Suggestions?RH

[Guest AOA]

Hi"Suggestions?"Yep buyer beware!!!You may want to post your question on their support forums.Pete

[RobbieHe 0]

They say their tech support only answers email from Monday thru Thursday. I'll have to wait to see if they respond tomorrow. Right now, they have my money, but I don't have their product.RH

[Guest rpjkw1155]

I've had to wait over the weekend a time or two, but their tech has always come through for me. No complaints to speak of.Bob

[LAdamson 240]

And my Captain Sim C-130 purchase came off without a hitch.It's a great looking reproduction too!L.Adamson

[RobbieHe 0]

To be fair to Capt. Sim, if they come through for me, I will report that too. Thanks Guys,RH

[Paul J 349]

Mine, too, although I received an email from the money handling company, I received no email from CS. I eventually went to the "redownload" page, and it worked ok, so I'm happy. The 130 is an incredible aircraft.

[RobbieHe 0]

First thing this morning Capt Sim sent me a link and I got the 707! Let me be the first to tell you, this plane is fantastic!!! I actually feel like I am flying an airplane. It feels very heavy like I imagined any good heavy to be. Wow!RH