MD-11(FSX) Installer Validation Problem

[jetlover1118 0]

I just made the switch to FSX and purchased the 744X and the MD-11X. I disabled the firewall in vista and the 744 installed with no problems but the MD-11 installer would not validate the order id number.After i tried the copy/paste method a few times, i typed in the number with no luck.Any help would be appreciated!Alex

[pdavies 0]

I've had a similar problem and am working with PMDG support. That's the only way you're going to get anything resolved when it comes to validation. Just send an email to support@precisionmanuals.com and they'll get back to you within a day or two at the most, they're very good at that.Paul

[Tabs 2,790]

If the 744 installs but the MD-11 doesn't, that indicates a problem at the licensing level, not server connection/firewall etc since they use the exact same validation routine. Definitely contact support via email...

[jetlover1118 0]

I contacted support before posting here. Hope they can resolve this soon!ThanksAlex

[downscc 1,327]

Alex: Make sure you get an automatic response in reply to your message. That is the only way to confirm you get through their aggressive filter.

[jetlover1118 0]

Yes, I got an auto reply to my email.Thanks againAlex