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made purchase cannot download extended download

Guest Ted_Pan
Guest Ted_Pan
in PMDG General Forum

Featured Replies

I made a purchase yesterday for J41 and two extended downloadsI got the J41 link however nothing was received regarding the MDll Combo and the 744X extended downloadsWhen I go to the site I see the purchase but no way to download either aircraft, even when going to their respective original orders Thanks,Ted Panamarioff - Kodiak Alaska

Send an email to support at pmdg with your order info, they will activate the links for the extended service.They normally allow the download links to expire after a while, so next time you need a download plan to send the email to reactivate the links.Be sure you get an automated response. No response = They didn't get your mesage.

Dan Downs KCRP

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