For the record, we not defensive at all. :(We knew your opinion the first two times you mentioned it, why repeat it over and over? Here is my previous answer to another and had you read it you would have a clearer idea about this project."Thanks for the kind words Scott. I just took another look at the VC myself and can see some areas that can be spruced up. In addition, our friend Chuck Jodry has offered his assistance as well. What that means to customers is that we will make every effort to include any improvements we can reasonably make to the package available in the afforementioned Hotfix 1.1.Again, many thanks for your support and patience in these matters."

Because Ive had to repeat myself to get you to give an answer that's why - and even then it doesn't say anything specific.Quite frankly I don't know how anyone so rude intends to sell anything to anyone.

Because Ive had to repeat myself to get you to give an answer that's why - and even then it doesn't say anything specific.Quite frankly I don't know how anyone so rude intends to sell anything to anyone.

Ok, I'm not going to repost every response for your convenience. Read the entire thread start to finish. especially my response to the OP.In addition, check our answer to Rightseaters questions on why it is what it is.You'll be able then to have a clearer picture of where we are with this project and answers to whatever questions you may have.We are not selling anything. We are offering for sale a product. Past that users are free to make their own purchase decision.For us the term "selling" implies that we are either begging you to purchase something you may not want or using force to purchase something you may not want.One of the things I've tried to convey is that no one is forced to buy any addon, nor will any amount of begging change folks minds.If anyone likes our products then by all purchase and enjoy. If not, take a pass. :(

You are right, I see no value in supporting FS9 both as a customer (I don't buy for FS9) and as a developer (I don't develop for FS9), even though I still have FS2004 installed and play it occasionally. When you develop plane for both sim versions, you eventually either hack FS9 plane to work and look like in FSX, or make FSX plane that works and looks like in FS9.

Now that is certainly not true at all. There is a third possibility that you've completely overlooked:3. The developer branches a product into two separate paths at the proper point in development, with the end result being:a. two separate model sets, each with the proper Materials and properties unique to the sim environment. They are not interchangable.b. two completely separate sets of textures, each with properties unique to the sim environmentc. two similar, yet divergent sets of flight dynamics, each of which is tuned to the sim environmentd. aside from sound.cfg changes specific to FSX, the sound packages are otherwise identicale. gauge/panel systems are developed such that they automatically detect which sim version is running, then execute different code branches to adapt themselves to (sometimes) different sets of variables and key_eventsf. such careful planning for intelligenty shared resources results in lowered development costs, which directly affects the cost of the productg. such careful planning also results in a product that doesn't require a different "type rating" for the simpilot......if one masters the FS9 version, the exact same procedures will carry forward to the FSX version.

I'm really tired of all the arguing. Really.If you are a developer, you shouldn't be talking about what you think another developer should or shouldn't be doing. It's a line that should never be crossed in public forums.If you are a user, you shouldn't be saying that a developer must do what you think. No one, no matter what, has that level of authority. It's certainly valid to say what you want, in a respectful manner. Demanding or arrogantly claiming something's crap because it doesn't have what you want just isn't good behavior.Our Citation X 2.0 is what it is. Is it perfect? Nope, and yet nothing is. Is it everything for everyone? Nope, and yet nothing is. Does it deserve to be literally and figuratively dumped on like it has been, repeatedly, in these forums. No, nothing does.The outright anger and vile behavior towards any developer simply because their product didn't meet your expectations is completely unacceptable. I know you would never, ever behave that way to their face. When the developer offers a no-questions-asked refund policy, there is absolutely zero reason whatsoever to be angry, combative or otherwise antagonistic towards that developer. It makes no sense.If you want to discuss a product, do so in a manner that indicates you at least are respectful of the individuals whose work you are discussing. I'm pretty certain that if a complete stranger walked up to you in real life and said your work was crap, you'd take pretty instant offense.If you find something you don't like... don't use an ambiguous term or phrase that can be misleading. Saying the VC is 'bad', just isn't a realistic statement by any stretch of one's imagination. Saying it has poorly positioned graphics... understandable.I've asked people to explain specifically what is wrong with our VC, and yet to get an actual description. The one description that was given earlier stated the textures were 'flat' and the Feelthere VC wasn't. I asked for them to explain how that is, based on comparison images.In short... I've asked questions... and gotten rhetoric or silence in return.

Now that is certainly not true at all. There is a third possibility that you've completely overlooked:3. The developer branches a product into two separate paths at the proper point in development (...)

I haven't overlooked it, I consider it impossible. :( While I agree it's much easier and cheaper to make the same aircraft for FS9 and FSX than to develop two completely different aircraft, it still either takes much more time to develop it for two platforms (because this branch you are talking about has to be made very soon) or you have to cut FSX specific features and develop it more as a FS9 aircraft: low polycount, low-res textures, FS9 gauges API etc. We're definitely drifting off-topic here :(

I haven't overlooked it, I consider it impossible. :( While I agree it's much easier and cheaper to make the same aircraft for FS9 and FSX than to develop two completely different aircraft, it still either takes much more time to develop it for two platforms (because this branch you are talking about has to be made very soon) or you have to cut FSX specific features and develop it more as a FS9 aircraft: low polycount, low-res textures, FS9 gauges API etc. We're definitely drifting off-topic here :(

And you are violating a 'cardinal rule' as a developer. :(

The outright anger and vile behavior towards any developer simply because their product didn't meet your expectations is completely unacceptable. I know you would never, ever behave that way to their face. When the developer offers a no-questions-asked refund policy, there is absolutely zero reason whatsoever to be angry, combative or otherwise antagonistic towards that developer. It makes no sense.If you want to discuss a product, do so in a manner that indicates you at least are respectful of the individuals whose work you are discussing.

I think you'll find most of the anger and vile behavior has come from the developer.You have feedback regarding your product. You can take offense and learn nothing, or learn from it and do better next time. If you choose the former you'll be the ones to suffer, not us.

I've asked people to explain specifically what is wrong with our VC, and yet to get an actual description. The one description that was given earlier stated the textures were 'flat' and the Feelthere VC wasn't. I asked for them to explain how that is, based on comparison images.In short... I've asked questions... and gotten rhetoric or silence in return.

You should ask Ron :(:

I just took another look at the VC myself and can see some areas that can be spruced up.In addition, our friend Chuck Jodry has offered his assistance as well.What that means to customers is that we will make every effort to include any improvements we can reasonably make to the package available in the afforementioned Hotfix 1.1.

I think you'll find most of the anger and vile behavior has come from the developer.You have feedback regarding your product. You can take offense and learn nothing, or learn from it and do better next time. If you choose the former you'll be the ones to suffer, not us.

Your feedback actually falls under the category of abstract. Based on what you stated, I have to come to the conclusion you run your screen at 640x480 resolution. Seriously. I and others can attest to the fact that the VC text and gauges are crystal clear. Yet you stand firm that the product is seriously flawed and thus warrants being drug through the 'inter-mud' in public.Your feedback actually hasn't been helpful or productive because it makes a claim that isn't supported by anything other than opinion at this point. One person's opinion.

I think you'll find most of the anger and vile behavior has come from the developer.You have feedback regarding your product. You can take offense and learn nothing, or learn from it and do better next time. If you choose the former you'll be the ones to suffer, not us.

An untrue assumption on your part does not automatically become fact because you state it.It's quite obvious that you and few others would rather pick a fight on personal terms and take the thread OT than leave it alone.Here are couple of facts for you to consider. 1. All user feedback whether pro or con is now, and always has been, seriously considered and evaluated by our staff.2. After due consideration we alone make decisions on what we will or plan to do with that feedback. We have any number friends and contacts with whom we consult as well.At no time do we allow those whom we do not know and trust to arrogantly impose themselves on what we should or should not do with our projects.This has been a long time policy and it is not about to change because someone wishes to impose themselves into our decison making process.Suggestions posed in reasonable and respectful terms are another matter altogether.

Your feedback actually falls under the category of abstract. Based on what you stated, I have to come to the conclusion you run your screen at 640x480 resolution. Seriously. I and others can attest to the fact that the VC text and gauges are crystal clear. Yet you stand firm that the product is seriously flawed and thus warrants being drug through the 'inter-mud' in public.Your feedback actually hasn't been helpful or productive because it makes a claim that isn't supported by anything other than opinion at this point. One person's opinion.

Eaglesoft seem to be dragging their own name through the mud quite capably without any help from me. I've never seen a company argue with their customers in a vain effort to tell them the reasons for returning their product don't exist. You've been told by SEVERAL people that they've gone for refunds because of poor visuals. Why are you ARGUING? Trying to convince them they were wrong?!

An utrue assumption on your part does not automatically become fact because you state it.It's quite obvious that you and few others would rather pick a fight on personal terms and take the thread OT than leave it alone.Here are couple of facts for you to consider. 1. All user feedback whether pro or con is now, and always has been, seriously considered and evaluated by our staff.2. After due consideration we alone make decisions on what we will or plan to do with that feedback. We have any number friends and contacts with whom we consult as well.At no time do we allow those whom we do not know and trust to arrogantly impose themselves on what we should or should not do with our projects.This has been a long time policy and it is not about to change because someone wishes to impose themselves into our decison making process.Suggestions posed in reasonable and respectful terms are another matter altogether.

At which point was I in the slightest bit arrogant? I'm not alone in my view, several others share it. In fact to avoid sounding arrogant I specifically stated that it's up to you how you take feedback that I and others give.

Eaglesoft seem to be dragging their own name through the mud quite capably without any help from me. I've never seen a company argue with their customers in a vain effort to tell them the reasons for returning their product don't exist. You've been told by SEVERAL people that they've gone for refunds because of poor visuals. Why are you ARGUING? Trying to convince them they were wrong?!

Chill your tone and attitude. It's uncalled for.What resolution do you run FS at?

Refund options are are offered cheerfully.Read the first line in my response to the OP.Hardly an argument huh Squirrel? In our view, we would rather folks take a refund option than be forced to own something they neither want or need. :( The CXE V2.0 does indeed meet the needs of a lot of others because they tell us so. They just happen to be the quiet ones who are enjoying her. :( They don't participate here because they already know the agendas of those who wish to run threads OT.Sorry but you seem to be in the minority on this one. :(

Chill your tone and attitude. It's uncalled for.What resolution do you run FS at?

1920x1200

The problem is today, people want a 747 but only want to pay the price of a cessna. Looking at the photos i cant see anything worng with the VC, but then im not normal, im just not that fuusy, only ever toseed one plane because of a bad vs, and it was worse then a fs 2000 2d panel. As for FSUIPC, took me ages to get it but i found it is well worth the price, and yes it does help smooth those winds a lot also helps with those sudden pressure changes that comes with those windshifts, never heard that mentioned before, it also has a lovely joystick calibration menu, which to me is a lirtttle complicated but makes my cheapy logitech not bad to use. But honestly i feel soreey for all the developers, no matter what they do, someone always complains, i doubt if they ever will please everyone, which is why i guess they should read but not post, but then they would get slammed for not responding the way the buyer would like. And no i ahve not bought the plane but thats because i am not into complicated fmcs i prefer low ans slow ga, preferably turbprops.