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Activation/support email problems

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Hi PMDG,I tried contacting you at the address specified in the PMDG 747 installer, but I didn't get any automatic response (as one usually would?) nor one from a real person.I just wiped my computer and would like to reinstall the 747, but it says I need to manually get an activation from PMDG.Is this possible?Can PM/email someone from PMDG my details.Meanwhile, I'll try the support email again.Many thanks,Rudy

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Hi PMDG,I tried contacting you at the address specified in the PMDG 747 installer, but I didn't get any automatic response (as one usually would?) nor one from a real person.I just wiped my computer and would like to reinstall the 747, but it says I need to manually get an activation from PMDG.Is this possible?Can PM/email someone from PMDG my details.Meanwhile, I'll try the support email again.Many thanks,Rudy
Hi Rudy, Put your full name in your posts or sig. It's forum rules but at the same time, allows them to look up your account.As for the auto responce goes. I think it was about a year ago that I got one but haven't the last 2 times I emailed them. Although I do get a responce eventually. Try a free gmail account to be safe, but the main thing is to add their address to your contacts. That way you filters won't reject them.Good luck!

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Hi Rudy, Put your full name in your posts or sig. It's forum rules but at the same time, allows them to look up your account.As for the auto responce goes. I think it was about a year ago that I got one but haven't the last 2 times I emailed them. Although I do get a responce eventually. Try a free gmail account to be safe, but the main thing is to add their address to your contacts. That way you filters won't reject them.Good luck!
Hi there Dan. I am using a Gmail account. If you didn't get the auto-response eithier, maybe it is no longer given from the support email address.I don't usually like to sign with my family name, although come to think of it, I accidentally have in other places before!Cheers,RudyHi again.This morning, it works magically! Thanks to whoever at PMDG fixed it (if they did?!)Cheers,Rudy

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