Help with product activation JS4100

[cthiggin 0]

Hello folks -I purchased the JS4100 back in the early fall. Since that time, I've replaced Vista with Win7 on three occasions and this past week, for the 4th time.Finally, I am up and running and installed the JS4100 and when I went to activate, a window stated it had been activated too many times. I looked fora contact site for PMDG to email with my activation key and explaination, to no avail. What do I need to do to reactivate this program.You help would be highly appreciated.Tom Higginbotham

[thefsxflyer 1]

Email support here http://ops.precisionmanuals.com/wiki/Support which has the email address on that page. Here is the email address support@precisionmanuals.com Make sure you get a reply, if you don't then your email didn't go through.Taylor Oldham

[cthiggin 0]

Thanks so much thefsxflyer,I have emailed the folks and requested a read receipt. Hopefully, I will hear back soon.Tom Higginbotham

[cthiggin 0]

thefsxflyer,Have sent them two emails with no response. Any other ideas?Thanks,Tom

[downscc 1,327]

Are you getting an automatic response? If not, they are not getting your email. Try a gmail account.

[cthiggin 0]

downscc,No automatic response, nothing, period.I have no trouble sending anything to anyone with my current provider. I'll try again........if no response, then I'll set up a Gmail acct.Thanks,Tom

[Henksu 0]

I'm having the exact same problems, JS41 not activating and PMDG not responding with automatic or anything.Henri Lehtinen

[downscc 1,327]

Try a gmail account

Have you tried the suggestion? It's not 100% effective but works for most.

[cthiggin 0]

Gentlemen,I have set up gmail as well as yahoo mail accounts and sent messages to with absolutely no reply. Are these folks going out of business?Any other ideas?Thanks,Tom

[downscc 1,327]

Well, no but you are the second one to complain of not getting an autoreply from a gmail account message. Maybe they have a problem on their end. Up to now that always worked. Hopefully a moderator will spot this thread soon for you.