Just lift your head up a bit and maybe move a little forward. You can see it if you look over the glareshield. Pretty huge hole there. I can post a screenshot if this is allowed to show it. I haven't flown that Duke myself yet but this issue has been discussed in another forum. And I must admit that I demand perfection at that price. And a proper model/VC without holes is part of it.About the price. I - totally personally - find it grossly overpriced. The Turbine Duke pretty much would hit me with 42 Euros. That is nearly twice as much as the Katana 4x costs (and I'd say that the Katana 4x offers more in respect to system simulation) and on the level of an accusimed A2A plane (which I also think offers more). I recently bought the BF108 Taifun which costs about 2/3rds of the Duke but offers a similar level of Immersion and Detail (including engine failures etc). The NGX I purchased was 52 Euros vs. 42 the Duke would cost. That kind of demonstrates that the Duke is on the very expensive side of things (maybe realism as the real Turbine Duke is not cheap either?). Don't get me wrong, I'd love to get the Duke as I adore the VC and its flying performance, but to me it very expensive. 25% off the actual price would put it in a region that would be fair for what it offers. But it's completely personal opinion.

First, Let me warmly thank bliksimpie for his generous upload of switch sounds for our Duke. He can do this because he is not a commercial developer and can therefore upload this using Doug's freeware sound dll without restrictions. I appreciate the time and effort he put into this and I hope many customers of the Duke will take advantage of it.---------------Now: Answering the comments about the "hole" and pricing from "Private-Cowboy":The pdf flying guide for the Duke is downloadable for inspection before purchase. That document explains very clearly that in order to optimise maximum performance and frame rate for this very high res model, we designed the Duke interior like a film set. Provided you stay in reasonable proximity of the intended pilot or co-pilot position (just as you would be forced to if you were flying the real aircraft), you will not see any holes at all. What is happening here is that some users are attempting to move around the cockpit way beyond the borders of what is intended. Exceeding this will result in revealing the limits of the carefully constructed VC which would, if it was not built like a film set, take up almost twice the resources and slow down the frame rate. This is consistent with many other high res addon aircraft, for example looking at a wing view and then zooming out or panning further than the design intends. This is not a mistake but a carefully optimised construction of the aircraft interior model.Regarding the price, we believe the Duke represents good value, and especially so if you buy the second one at a discount through already having the first, or buying the two Dukes in one go. You falsely state that "RealAir" charges you tax. We do not. Your government charges it in cases where they impose that tax. We don't even collect that tax. It is collected by our e-commerce agent and gets sent straight to the government treasury imposing the tax. In some countries there is no tax at all. In others, especially within Europe there is VAT charged. If you live in Ireland you get hit by 23% tax. We do not see a penny of this. We cannot be responsible for the levying of such tax and we are as frustrated by it as any customer might be.The tax appropriate for your country cannot be displayed initially on the BUY NOW page, because until you get to the next stage and declare your country, our e-commerce provider won't know what amount of tax, if any, has to be charged. But you are given the total amount including tax on the NEXT screen before you commit to purchasing. You do not have to commit before know exactly the amount you are paying. You are falsely implying that somehow we are duping you into a purchase without notice of the total amount. This is complete nonsense because at any time you can withdraw after seeing the price plus tax.You offered to post a screenshot of the "hole". I don't see how you can do that without already having purchased the product, but you say you have not purchased it. If you want to mention someone else's screenshot, and wish to quote this as being discussed on another forum, then please link to that so I can answer in the same way as I have done here.You've now made two assertions which are false, one through a misunderstanding of how the VC is constructed and another which gives entirely the wrong impression about our pricing. Would you be kind enough to withdraw these comments and apologise. Thank you.Rob - RealAir

Very nice explanation of the VC 'hole aspect, Rob. Makes perfect sense to me as I never saw it so far, even with TrackIR in place and quite some hours on the plane.On the pricing, I think that everyone knows about where the tax money goes and where the other things end up after purchasing.May we suggest a small hint or note on the shop page which makes it perfectly clear that, depending on the country, some percentage for the VAT may add up? I know this one from other shops. Something like 'prices shown do not include VAT' or something. I'm sure you know what I mean.

You've now made two assertions which are false, one through a misunderstanding of how the VC is constructed and another which gives entirely the wrong impression about our pricing. Would you be kind enough to withdraw these comments and apologise. Thank you.

I'm sorry, Rob, but if a guy states his personal impression on the price point and, again, his personal view on model details, he's very much open to do so. Not speaking about any harsh worded bash posts like in some other threads, just looking at that one guy in this thread and how he's stated his opinion.I did not agree with him on both aspects, pricing and 'hole, but I've found his viewpoints to be reasonable and clear enough to be respected. So I wonder about that 'now please apologize' approach. Is that necessary if one guy may not like your product and a ton of others do? Open question.

I did not have to pay tax when I purchased the T Duke, suppose I am lucky, but even if I did, It would still purchase this wonderful masterpiece.A big thanks to Johan for his work on this update.

Rob, please apologize for suffocating me with engine smoke when I start left engine. :(

Very nice explanation of the VC 'hole aspect, Rob. Makes perfect sense to me as I never saw it so far, even with TrackIR in place and quite some hours on the plane.On the pricing, I think that everyone knows about where the tax money goes and where the other things end up after purchasing.May we suggest a small hint or note on the shop page which makes it perfectly clear that, depending on the country, some percentage for the VAT may add up? I know this one from other shops. Something like 'prices shown do not include VAT' or something. I'm sure you know what I mean.I'm sorry, Rob, but if a guy states his personal impression on the price point and, again, his personal view on model details, he's very much open to do so. Not speaking about any harsh worded bash posts like in some other threads, just looking at that one guy in this thread and how he's stated his opinion.I did not agree with him on both aspects, pricing and 'hole, but I've found his viewpoints to be reasonable and clear enough to be respected. So I wonder about that 'now please apologize' approach. Is that necessary if one guy may not like your product and a ton of others do? Open question.

Sure, anyone is entitled to criticise an addon or product. I have no argument with that at all. But his pricing comments were not based on fact, and his comments on the "hole" were made without understanding why it appeared. If he looked at screenshots and didn't like the look of them, it's perfectly fine for him to express whatever opinion he has. If he thinks the BASE price is too high that's also fine. But both of the points he made were based on false statements. He compares with the NGX and quoted a price that had no tax!! But he quoted the Duke price INCLUDING tax. Sim products are global, so it is impossible to quote a price without knowing which country you are in. That is why we can't quote the total price until we know where the purchaser is residing, or where the vendor is located.Some purchaser locations (in fact the majority statistically) impose no tax. I take your point that it might be useful to find a way to give better notice about what the total price might be, but as I've already said, it is made clear before one commits what the price will be in your given location. We cannot realistically give notice about tax until we know more about where the customer's location is.RealAir has a history of doing our best to accomodate requests for features, innovations and improvements. We are absolutely fine with suggestions and criticism ...indeed we welcome it (Please see updates and other threads where we respond to many requests). It helps if these requests are coming from bone fide customers, not from someone who not only isn't even a customer, but is making wild assumptions that are simply not true.

Rob, please apologize for suffocating me with engine smoke when I start left engine. :(

OK I apologise!Rob

I did not have to pay tax when I purchased the T Duke, suppose I am lucky

No GST there? Anyway, nothing wrong with a different handling of the taxes in different countries. She's worth the price in my eyes too.Rob, I fear that anything more on the 'apologize' topic may lead to an infinite loop. So, same as on customers or soon to be ones expressing that this or that is too high or too low, I can respect all viewpoints coming in the gentlemen wording. So no problem with yours of course. :smile:On the actual heads up for folks looking at the web site prices, I think I gave a working option. 'Prices shown do not include VAT / taxes of any kind' and you are as fair and open as can be. Don't worry, it's just a suggestion, nothing more. Just saw that at other web shops and found it to be very helpful.The customer does know his percentage, so if he reads 32 Euros and that small sentence, he's aware before even clicking through the purchase process. Easy.

OK I apologise!

Haha, classy comment. Thumbs up on the humour and honesty combination.

RealAir has a history of doing our best to accomodate requests for features, innovations and improvements. We are absolutely fine with suggestions and criticism ...indeed we welcome it (Please see updates and other threads where we respond to many requests).

I'll bite and place a wish for an altered sound set on the piston version. The rpm dependency of the prop sounds isn't there. I've tried to manually edit that one in, but I've failed due to no talent. However, I'd love to hear the prop rpm making a difference on the sounds.So if there is something like a small list for the piston Duke, maybe you could add that one.

Edited March 3, 201214 yr by CoolP

No GST there? Anyway, nothing wrong with a different handling of the taxes in different countries. She's worth the price in my eyes too.

Yes, we have GST @ 15%, but not on purchases made for overseas products if a single purchase is under $700 NZD.

There you go. Learning something new every day. :(

Lucky the the "Duke" was not $701 :(

I was up to writing the same thing. :(

RealAir has a history of doing our best to accomodate requests for features, innovations and improvements. We are absolutely fine with suggestions and criticism ...indeed we welcome it (Please see updates and other threads where we respond to many requests).I'll bite and place a wish for an altered sound set on the piston version. The rpm dependency of the prop sounds isn't there. I've tried to manually edit that one in, but I've failed due to no talent. However, I'd love to hear the prop rpm making a difference on the sounds.So if there is something like a small list for the piston Duke, maybe you could add that one.

Hi Coolip,Actually there is a prop rpm sound change when pulling back the prop lever, but I would agree it is not as good as it could be. Since the piston Duke was released I've learned some new tricks to get the rpm sound to react better, but it is not a quick fix as it relates to other params which can easily throw off other features that are now almost perfect.All the best,Rob

Guys, I did my first IFR landing with beautiful duke. But, I noticed something on my way to small airport YPLC that it isn't possible to see DME through ADF frequency. So, does that mean I am not able to do NDB approach ? If not, please enlighten me, I haven't got much knowledge on IFR. Cheers.

OK I apologise!Rob

:(

I just got the 2 pack for $64.00 I think thats a great deal. I always heard raves about the real Duke so this deal, just pushed me overfor the buy.

I did compare the prices that I have paid or would pay and that includes tax. And I know that tax does not go to the developer or seller. But the point stands if you compare before tax and is my personal opinion.About the hole I don't understand why one had been fixed at the table in the back according to the changelog of the patch and the big one that a track ir user might find annoying was not. I often lift up my head during approach to look over the glareshield and would be treated with a hole there. But me disliking the hole is entirely personal again.If it makes you happy if I apologize for my personal opinion, I hereby do so.

Guys, I did my first IFR landing with beautiful duke. But, I noticed something on my way to small airport YPLC that it isn't possible to see DME through ADF frequency. So, does that mean I am not able to do NDB approach ?

There are NDB/DME approaches (where the separate DME is tuned to one of your Nav receivers) but that one at YPLC is without the DME part, so you are using your stopwatch to define the point where you are turning. Just look for the CAT A & B time in the charts and you should be ok.