PMDG Bugzilla?

[xender 459]

Hi Team!Maybe this is a bit geek but i was thinking... Can you give us access to your bug tracking system? (Maybe bugzilla?) If we have access, we can track the beta bug squashing process, and see the progress. After the product is released, we can use such system to post our bug reports and see bug reports from other users too.I find it very interesting. Maybe because as a developer and avid linux user, im used to such systems.

[MrSpeaker 121]

I just had a flashback to the Bug-O-Meter from those No Compromise guys

[vscimone 16]

Hi Team!Maybe this is a bit geek but i was thinking... Can you give us access to your bug tracking system? (Maybe bugzilla?) If we have access, we can track the beta bug squashing process, and see the progress. After the product is released, we can use such system to post our bug reports and see bug reports from other users too.I find it very interesting. Maybe because as a developer and avid linux user, im used to such systems.

:(

[Wizz84 4]

lol, from which movie is this?

[MrSpeaker 121]

That was hilarious

[crosswind 825]

Vin I have to agree with you on this. Some things are better kept in house.

[Heino 0]

:(

Aaaaah ha ha ha, good one :-)

[Cristiano Mueller 9]

After much thinking on NGX, I remembered the name of the movie: Cop OutVery good answer.I'm still laughing.

[Alec 370]

Had a pretty good laugh from that one

[DAD 2,650]

:(

:(

[Efussander 0]

Hi Team!Maybe this is a bit geek but i was thinking... Can you give us access to your bug tracking system? (Maybe bugzilla?) If we have access, we can track the beta bug squashing process, and see the progress. After the product is released, we can use such system to post our bug reports and see bug reports from other users too.I find it very interesting. Maybe because as a developer and avid linux user, im used to such systems.

I've already seen Vin's answer, but I still think this would be intuitive. When I was the IT guy for a large company, I set up a sharepoint website where employees could report technical issues into the system. I had all sorts of parameters set up so that the system automatically decided the priority. As I was working on the issue, the employee having the problem could get real-time updates by clicking on their issue. For example, it might say: "1/1/10 - New hard drive ordered." Each time that I added an update, it was date and timestamped so the employees could view the progress. It would even give projected resolution dates. The other employees could view the whole list of issues and see where they are in the list. All-in-all, it worked well. I think something similar would still be very neat for the NGX, though obviously it wouldn't have to be this elaborate.

[shortspecialbus 13]

The problem is that any bug tracker is going to be full of proprietary information, including probably code snippets in some cases or details into certain logic. There's probably stuff in there that's under the NDA with Boeing as well, and even just showing the bug titles and not the contents would probably be too revealing. There is absolutely zero chance that they would do this.-stefan

[DAD 2,650]

I've already seen Vin's answer, but I still think this would be intuitive. When I was the IT guy for a large company, I set up a sharepoint website where employees could report technical issues into the system. I had all sorts of parameters set up so that the system automatically decided the priority. As I was working on the issue, the employee having the problem could get real-time updates by clicking on their issue. For example, it might say: "1/1/10 - New hard drive ordered." Each time that I added an update, it was date and timestamped so the employees could view the progress. It would even give projected resolution dates. The other employees could view the whole list of issues and see where they are in the list. All-in-all, it worked well. I think something similar would still be very neat for the NGX, though obviously it wouldn't have to be this elaborate.

that is a ticket system we use in our company as well. so this might apply to the pmdg service system but not for bugs, especially not before release of a product. I understand that this is kept internally. whereas I agree that the status update for tickets can make sense - except that I only once opened a ticket with pmdg for an js41 issue what was fixed right away, so I did not even have the time to check whether and where I can get a status update.

[Guest dlrk]

It actually would be really nice for paying customers to be allowed access to this. Given that the vast majority of flightsim products(with the notable exception of PMDG's) have known bugs that the devs refuse to fix, allowing access to a Bugzilla would be cool for those who have paid. Of course, PMDG's already are usually bug free, and I wouldn't characterize this as a reasonable request personally.

[dazz 69]

Jira FTW!