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KiwiMatt

Cursor Issues - Can't move knobs, or buttons, etc

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Hi For some reason, my mouse cursor looks black and won't interact with anything on the new 737NGX. Can someone please advise where I have gone wrong. I am sure it's simple, but I am stumped. I have no issues on any other aircraft. Thank you Matt


MATTHEW RATTRAY

 

Rampage III GENE Intel® X58 Motherboard

Intel®Core i7-960 Processor @ 3.20GHz

6GB RAM

GTX560Ti EVGA 1GB Graphics Card

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It is still not working...


MATTHEW RATTRAY

 

Rampage III GENE Intel® X58 Motherboard

Intel®Core i7-960 Processor @ 3.20GHz

6GB RAM

GTX560Ti EVGA 1GB Graphics Card

H70 Corsair Liquid Cooling

Win Prof.7 64-Bit Operating System

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If you didn't get an activation prompt and a success message when you first ran the plane then you probably have the activation issue that we're still trying to solve.


Ryan Maziarz
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For fastest support, please submit a ticket at http://support.precisionmanuals.com

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Hi Ryan, I brought it online through PMDG, and downloaded from the link and then installed it no problem. It seems to work fine... and I have all the liveries installed. The only issue I have is I see no cursor, can't move the knobs, flaps, or turn the lights on, etc. The wheels are the only thing that works. What would you advise from here? I am really looking forward to enjoying all the features. Thanks Matt


MATTHEW RATTRAY

 

Rampage III GENE Intel® X58 Motherboard

Intel®Core i7-960 Processor @ 3.20GHz

6GB RAM

GTX560Ti EVGA 1GB Graphics Card

H70 Corsair Liquid Cooling

Win Prof.7 64-Bit Operating System

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Hi Ryan, I brought it online through PMDG, and downloaded from the link and then installed it no problem. It seems to work fine... and I have all the liveries installed. The only issue I have is I see no cursor, can't move the knobs, flaps, or turn the lights on, etc. The wheels are the only thing that works. What would you advise from here? I am really looking forward to enjoying all the features. Thanks Matt
That's OK but as Ryan said...............did You get an activation prompt when you used it for the first time ?

Frederic Steiner.

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I don't remember getting an activation prompt. Should I reinstall it?


MATTHEW RATTRAY

 

Rampage III GENE Intel® X58 Motherboard

Intel®Core i7-960 Processor @ 3.20GHz

6GB RAM

GTX560Ti EVGA 1GB Graphics Card

H70 Corsair Liquid Cooling

Win Prof.7 64-Bit Operating System

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I don't remember getting an activation prompt. Should I reinstall it?
Hi Matt !! Read Ryan's post about 4 posts above this one. There are problems with activation that PMDG are still working on. Fred.

Frederic Steiner.

B7382.jpg

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Guy's So my only option is to wait for a patch? This is kinda annoying as it appears so many people are enjoying it. GRRRR :(


MATTHEW RATTRAY

 

Rampage III GENE Intel® X58 Motherboard

Intel®Core i7-960 Processor @ 3.20GHz

6GB RAM

GTX560Ti EVGA 1GB Graphics Card

H70 Corsair Liquid Cooling

Win Prof.7 64-Bit Operating System

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Can anyone advise on if I have any options... or have I wasted $70? or have to wait for PMDG to sort this out. I am pretty dissappointed!!!


MATTHEW RATTRAY

 

Rampage III GENE Intel® X58 Motherboard

Intel®Core i7-960 Processor @ 3.20GHz

6GB RAM

GTX560Ti EVGA 1GB Graphics Card

H70 Corsair Liquid Cooling

Win Prof.7 64-Bit Operating System

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Guy's So my only option is to wait for a patch? This is kinda annoying as it appears so many people are enjoying it. GRRRR sad.png
It can't hurt to try a clean install ! Do you have the latest Hotfix installed ?

Frederic Steiner.

B7382.jpg

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I have installed the latest Hotfix which doesn't work and have reinstalled the program again...still nothing. I hope they get their act together!


MATTHEW RATTRAY

 

Rampage III GENE Intel® X58 Motherboard

Intel®Core i7-960 Processor @ 3.20GHz

6GB RAM

GTX560Ti EVGA 1GB Graphics Card

H70 Corsair Liquid Cooling

Win Prof.7 64-Bit Operating System

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Still no activation prompt when running it for the first time ?


Frederic Steiner.

B7382.jpg

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