Activation issues in UK

[brian Harrison 0]

Hello all, has anyone been able to activate the 737NGX over here yet ? I've had it for a couple of weeks and still hoping for a fix to be sorted soon Cheers Brian H

[AndyStrat 0]

The activation is working fine for me and has been from the release date.I have installed it on 2 computers and activated both without an issue. Follow this link to get more info and maybe a work around fix? http://forum.avsim.n...ivation-issues/ Andy

[Paul_Yorks 97]

I have a similar problem Brian. The link Andy mentions is 10 days old, an update would be good.

[Andydigital 93]

Works fine for me too, sorry to hear you are having problems.

[AndyStrat 0]

I have activated mine 5 times over the past week following to rebuilds and I have not had a single problem.This seems really odd that some are not even getting the activation screen as well. That's the latest information we have from PMDG, so I can't tell you more Paul, I wish I could. I am sure they will fix very soon, and I hope you get off the ground in the NGX soon. Andy

[Jude Bradley 659]

Hello Brian, worked for me too straight away.Ensure that you have the time and date correct in the system tray and BIOS, as this has been known to cause some ofthe activation issues.I also made the mistake of pasting the order # instead of the key included with the email.Force of habit from the J41!

[Sfakman 0]

I had activation issues and the only way I fixed it was by doing a full re-install of FSX. I removed FSX, all add-ons and then gave my PC a quick re-boot. I then re-installed FSX (to a new directory labelled "fsx"), SP1, SP2 and then the NGX (I ran FSX as Admin) and it worked. Strangely I didn't need to run the activation applet or was I prompted for my serial number. Georgio

[BillC 135]

No activation problems here at all (which is weird for Northants since we're still waiting for colour TV). It just went straight on, put in the correct info when requested and it worked first time. I've reinstalled it a couple of times when doing hotfixes and stuff and it just works with no need to reactivate.

[cbsken 0]

Hello allI have an activation problem as well. I am sitting on it for the last 3 weeks, do not know what to do, just waiting for fix.

[Gazzareth 808]

I couldn't see the activation window at the start, then tried it from the "home" screen rather than switching aircraft and it worked a treat. I am very surprised that they have not got a fix for those that still can't activate it though. G

[FSMP 95]

Activation from within FSX is always going to have potential "issues". There was talk, when all these activation problems first became apparent, of an alternative "Stand Alone Activation Process", that would not require FSX to be "Running ?". Maybe that would help those with issues ? Geoff

[rojantrojan 17]

I had an activation problem on the first day. I must have tried it about 20 times but to no avail. But then the next day it was fine and it activated. I presumed that it was the server being busy with other customers. I feel for the guys who haven't had it activated for 3 weeks. On the 20th go I was tearing my hair out and i don't have much of that left either!! Rhydian Yeoman

[wanabflyer 53]

Probably going to get bashed for this, but i was not aware that people have been waiting for 3-weeks. I am a PMDG supporter and admire thier work. However this to me is unacceptable. I have had no problems since day-1, but i can't imagine my feelings if i were still waiting.I really do think it is time for some kind of word on progress.

[radial360 2]

Guys, I've been offering my help to PMDG in the last days, and I have been giving them access to my PC so they could try to find a solution for us, with activation issues. I know its been almost 3 weeks, but trust me when I say they are doing their best. Unfortunately, the activation client is not theirs, so every toubleshooting has one more step as it has to go trough a 3rd party company. I haven't been able to fly the 737 yet, but I am confident that the solution is very close. Just a bit more patience! PMDG has never let anybody down on support! Giorgio

[NGX 1]

PMDG can only go as fast as the company who provide the protection work.