Electric Hydraulic Pumps A &B Failure. Cannot clear it

[John_Mc 8]

Hi, I've been cruising around with the NGX since release and I love it. I've had no problems at all and as a software developer myself, I can imagine how difficult it was to put this product together - well done! I have service based failures enabled and recently encountered overheating & low pressure warnings for the electric hydraulic pumps. I consulted the QRH and it says the aircraft can operate with only 1 pump. Does this mean engine driven or electric? What are the consequences of both pumps being turned off or inoperative? I can only see a light for Feel Diff Pressure in the flight control annunciators on the overhead when I have one engine started. The light extinguishes after the second engine is started and the aircraft seems to work correctly other than that Now for my problem. I have tried clearing the failures a number of times. I have also serviced the hydraulics system. The CDU menu says the failures are cleared but the lights don't extinguish. I have tried changing aircraft to default and also other versions of the NGX. None of this works. Any thoughts or suggestions? Thanks very much,John

[willywonka 36]

What's your fuel temperature?

[kjjj11223344 48]

Hi, I've been cruising around with the NGX since release and I love it. I've had no problems at all and as a software developer myself, I can imagine how difficult it was to put this product together - well done! I have service based failures enabled and recently encountered overheating & low pressure warnings for the electric hydraulic pumps. I consulted the QRH and it says the aircraft can operate with only 1 pump. Does this mean engine driven or electric? What are the consequences of both pumps being turned off or inoperative? I can only see a light for Feel Diff Pressure in the flight control annunciators on the overhead when I have one engine started. The light extinguishes after the second engine is started and the aircraft seems to work correctly other than that Now for my problem. I have tried clearing the failures a number of times. I have also serviced the hydraulics system. The CDU menu says the failures are cleared but the lights don't extinguish. I have tried changing aircraft to default and also other versions of the NGX. None of this works. Any thoughts or suggestions? Thanks very much,John

I just had this error yesterday, and it made me feel so immersed. Something else is going on on your plane though because when I serviced the error it disappeared.

[JC75 22]

Sounds like you've loaded a panel state at some point, whilst in flight maybe, or crashed and reloaded which for some reason puts your fuel temp through the roof, causing this failure and error....solution load a default panel once on ground, and the failures and warning lights will be cleared....hopefully fixed in the sp