URGENT ASSISTANCE! I HAVE BROUGHT THE 737 5 TIMES BY ACCIDENT!

[ljfitzy 0]

Hey all, i have just brought te 737 3 times instread of once which has cost me $210 bucks!! when i went to confirm my order, it came up with diagnose interent connection and i wasnt aware that it actually paid for the product?? how do i get $140 back from PDMG.. I am stressing right out thats almost my whole bank account.. could someone email me so i can get money back please. my customer id is 70962

[flyboycjs 1]

You will need to send a support ticket in my freind. http://support.precisionmanuals.com/Main/Default.aspx

[Chase 303]

Yikes, lesson learned for future -- only click buy once! :) PMDG Support is really quick and helpful, you need to visit their site to access it: http://support.precisionmanuals.com/Main/Default.aspx

[NoahBryant 26]

Hehe oops, I'm sure they will help you out. I bought two, but that was on purpose, lol.

[ZKOKQ 984]

A tip for the future, and applies to any internet purchase, if you think it has not processed, never click buy now again until 1/ you have confirmed with vendor ,One thing I always do, is if I think a purchase might have failed, I wait for a while to see if a confirmation email has been sent to my mail box, if not, I contact the vendor.If you do those two things, you will be fine.

[ljfitzy 0]

Ok cool how do I submit a ticket?I can't find where to submit the tickets in the support section?The only links I see are knowledge and news

[Guest acezboy561]

You will need to create an account. Also sign your name in your posts :)

[ljfitzy 0]

Ok,I created an account on the support section! However I can't find the part to submit tHe Tickets?

[Angelo Cosma 61]

Login here http://support.precisionmanuals.com/Main/Default.aspx and click on submit a ticket.

[Chock 17,769]

I wouldn't panic, I'm sure they will refund you if you submit a ticket and point out that it was some kind of genuine interweb glitch which caused the error. In the meantime, you could always start your own small airline. Al

[MistyBlue 8]

Just keep in mind it may take a number of days for your bank to release the funds back to you, EVEN though PMDG refunds/voids the transaction. Been doing ecommerce for a long time now and that's just the way it works. Always in the banks favor.