Cannot Uninstall PMDG Products

[kmanning 12]

Hi,

I posted this in the General Forum last night but I still haven't got an answere to my Problem. So I thought I would try it here. I'm trying to uninstall the PMDG MD-11, 747-400F, the 1.2 update, the 747-400, and the 737NG from the Control Panel in Windows 7. When I selecte the aircraft to uninstall, such as the MD-11, nothing happens. The same thing happens with all the PMDG products. I even tried to uninstall them by running the install product and it still will not work. For example, I have the 1.2 service update of the MD-11, and the text says to uninstall this update before uninstalling the previous version. When I run the 1.2 service update, it doesn't allow me to uninstall but only allows me to install. There is no Remove Option there, yet it says in the text to select the Remove Option. When I try to uninstall the previous version, it says to uninstall the update first. What is causing this and what can I do to get them uninstalled?

Ken.

[Reason 20]

Hi

 

If I were you I'd delete all related files located in aircraft folder, gauge folder and so on... and also delete the registry strings that related to pmdg. It's probably a registry issue.

[pete_auau 1,158]

Hi

 

If I were you I'd delete all related files located in aircraft folder, gauge folder and so on... and also delete the registry strings that related to pmdg. It's probably a registry issue.

think pmdg advises not to delete pmdg files manually

 

Hi,

I posted this in the General Forum last night but I still haven't got an answere to my Problem. So I thought I would try it here. I'm trying to uninstall the PMDG MD-11, 747-400F, the 1.2 update, the 747-400, and the 737NG from the Control Panel in Windows 7. When I selecte the aircraft to uninstall, such as the MD-11, nothing happens. The same thing happens with all the PMDG products. I even tried to uninstall them by running the install product and it still will not work. For example, I have the 1.2 service update of the MD-11, and the text says to uninstall this update before uninstalling the previous version. When I run the 1.2 service update, it doesn't allow me to uninstall but only allows me to install. There is no Remove Option there, yet it says in the text to select the Remove Option. When I try to uninstall the previous version, it says to uninstall the update first. What is causing this and what can I do to get them uninstalled?

Ken.

best bet is put a support ticket in