Problems with registration for support

[G-YMML1 582]

Hi PMDG,

 

I just registered in your system to request a support ticket, but link that I received in the e-mail does not work. What is the next step to me in this situation?

 

Thanks

Dmitriy

 

Re-sending verification e-mail didn't solve the problem

[zmak 331]

Hi PMDG,

 

I just registered in your system to request a support ticket, but link that I received in the e-mail does not work. What is the next step to me in this situation?

 

Thanks

Dmitriy

 

Re-sending verification e-mail didn't solve the problem

 

you need to go to the support forum that supports the support ticket forum

[zmak 331]

I used them today, request a ticket and wait a while any you receive an email when its your turn

[G-YMML1 582]

Thank you, Zoran.

 

Could you please post a link to this forum? I can't find any other forums except this one.

 

Thanks

Dmitriy

 

Just try to send myself the verification e-mail again. The link is broken that means I cannot request support tickets due to technical reasons, PMDG stuff is silent.

[pete_auau 1,154]

Thank you, Zoran.

 

Could you please post a link to this forum? I can't find any other forums except this one.

 

Thanks

Dmitriy

 

Just try to send myself the verification e-mail again. The link is broken that means I cannot request support tickets due to technical reasons, PMDG stuff is silent.

one thing have you checked your spam folder

[G-YMML1 582]

one thing have you checked your spam folder

 

It's not about spam. I'm able to receive the e-mails from PMDG, but the verification links provided in these e-mails are all broken. Therefore, I cannot validate my e-mails and consequently I cannot post support tickets.

[aceridgey 330]

Wow you guys all look identical ;)