Surface Wind, Temp, Baro won't change after a time/date change

[DAL488 2]

Using AS2012 smooth cloud transitions depiction mode.

 

Went to an airport today. Set date/time to Oct 17 and 19Z. All was good: wind, temp, baro accurate.

 

The trouble starts when I decide to change the date/time. I switched to Oct 23, 19Z, AS2012 did it's update, and the AS2012 METAR changed with new wind, temp, baro. Unfortunately, this new WX just refuses to show up in FSX. I don't know if it's an FSX issue or AS2012., but it seems like AS2012 is unable to interject the WX into FSX. The clouds appear to update; it's the wind, baro, temp that just retains the last setting.

 

So, I "clear all weather" using FSUIPC or the FSX menu. Press refresh on AS2012 and wait... nothing happens. Even the clouds refuse to work. Been waiting for like 5 mins now as I type this post.

 

Is it impossible to change the date/time on the fly?

 

I'm specifically trying to get Smooth Cloud Transitions mode to work because I just don't like the clouds with DWC and having to use ATC Lock or Force Destination WX.

 

James

[Damian Clark 948]

Hi James,

 

I'm not sure what is happening here - I think we need to collect more information (flight parameters, airports used, log file) to investigate. If you could please open a ticket at http://support.hifitechinc.com it would be appreciated. Please send as much details as possible including a log export (Wx Options, export logs).

 

It should be fully possible to change the date/time. It can take a couple minutes for everything to update, but after that it should be proper. Something else is happening that we need to identify. The logs/parameters will be most helpful.

[andre.neves 0]

Do you have ground suppression ON ?

[DAL488 2]

Ground suppression is only active in standard depiction. Having said that, I disabled it in standard depiction, and then switch back to smooth transitions. Had no effect; still same issue exists.

 

Will submit a ticket.

 

James

[Damian Clark 948]

Just a note that we did identify a problem. Thanks for all the detailed information in the ticket, James. If anyone else is experiencing a similar issue please open a ticket at our support site. We have a test build which should solve the issue.

 

Thanks!

[DAL488 2]

Damian:

Not sure if you received my e-mails. The build fixed the issue, but I get an "AS2012 has stopped working" dialog box when I connect to FSX. It's weird though, because AS2012 hasn't stopped and continues to work just fine.

James

[Damian Clark 948]

Hi James,

 

Just to confirm, this new problem was solved on your end, correct? If not please respond to the ticket so we can investigate. Thanks!

[DAL488 2]

Damian,

No, I still get the error message. I thought I had it figured out, but I didn't. I just responded to the ticket.

James

[Damian Clark 948]

Hi James,

 

Yes please check for ticket response, and let us use the ticket exclusively on this issue if that is alright. Thanks!