I'm all for supporting a worthwhile organization but...

[twsimfan 0]

Hi guys,

 

I had the MAAM B-25J "Briefing Time" in FS04/FS9 and enjoyed it a lot. When I saw that you guys now had compatibility with FSX I looked for the B-25 materials I downloaded so very long ago and I think two systems back before this new one. I couldn't find them so I went to your site with the intent of asking if you had any record of me as a customer. Once I got there I remembered that I do like to support worthwhile organizations like yours. So I purchased the CD version of it figuring it as a donation of sorts:

 

Invoice date (and apparently time): 04-15-2013 05:57:51 PM

 

Order ID #14352

 

Order status: Paid

 

SKU: MSd-BT-CD7

 

Product: MAAM-SIM North American B-25 Mitchell 'Briefing Time' 7th Edition CD-ROM for MS-FSX & FS9

 

But the CD I received today is not that product. It is apparently your "multimedia CD" with lots of pictures and some videos on it. It even has a nifty "read me" file that says that if I really like this material I should consider buying a virtual version of it for FSX or FS9. I did buy it... twice. But like I said I do consider the 2nd time a donation of sorts. But I'd still like to have the airplane.

 

I know this was an error and that nobody sent the wrong item intentionally but I would very much like to get the correct item. Please.

 

I am very much looking forward to being able to fly this great aircraft again this time in FSX.

 

Thank you,

 

Tom Wunder

[rambow 0]

Hi Tom,

 

Sorry about this error.  Someone’s going to have to stand in the corner for this!  We’ll get the correct CD off to you ASAP, and keep the Multi-Media disc with our compliments.  Thanks for going the extra mile to support the museum- even if we did detour you.  We really appreciate it. 

 

I'm going to send you a download link by e-mail so you do not have to wait for the CD to arrive to fly the Mitchell.

[twsimfan 0]

Good morning Bill,

 

I do hope that you aren't going to try to make Brenda stand in the corner. She seems much too nice for that and I suspect you might lose the tussle and that would be embarrassing.

 

I look forward to having the CD so my recovery process will be just a little bit easier the next time I have a PC die on me but I will fetch the download once I get a chance to take care of some morning chores and get breakfast for myself and the pups. (I'm in Mountain Time Zone and had a bit of a late night last night.)

 

My thanks to both  you and Brenda for the quick action on this little setback.

 

Have a great day,

 

Tom Wunder