July 11, 201312 yr Hello guys, Every time I start a flight using the PMDG 737 NGX, my fsx crashes when I decide to terminate the flight. I formatted my computer and also, updated the BIOS and the problem continues. My specification: Asus P8Z77-LE Intel Core i7 3770 GTX 650 ti 8 Gb DDR3 1600 Mhz Seagate Hard Drive 1 Tb I ran the program App Crash View, but I don't know how to interpret the log file. Here is the log file: Version=1 EventType=APPCRASH EventTime=130180333658198432 ReportType=2 Consent=1 UploadTime=130180333712598508 ReportIdentifier=1e18f481-ea46-11e2-8825-10bf4882ed89 IntegratorReportIdentifier=1e18f480-ea46-11e2-8825-10bf4882ed89 WOW64=1 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=fsx.exe Sig[1].Name=Application Version Sig[1].Value=10.0.61637.0 Sig[2].Name=Application Timestamp Sig[2].Value=46fadb14 Sig[3].Name=Fault Module Name Sig[3].Value=MSVCR90.dll Sig[4].Name=Fault Module Version Sig[4].Value=9.0.30729.6161 Sig[5].Name=Fault Module Timestamp Sig[5].Value=4dace5b9 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=000726f4 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.1 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1046 UI[2]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe UI[3]=A fatal error occurred. UI[4]=Windows can check online for a solution to the problem and try to restart the program. UI[5]=Check online for a solution and restart the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\Windows\syswow64\kernel32.dll LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80.DLL LoadedModule[5]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll LoadedModule[7]=C:\Windows\syswow64\GDI32.dll LoadedModule[8]=C:\Windows\syswow64\USER32.dll LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll LoadedModule[14]=C:\Windows\syswow64\LPK.dll LoadedModule[15]=C:\Windows\syswow64\USP10.dll LoadedModule[16]=C:\Windows\syswow64\SHLWAPI.dll LoadedModule[17]=C:\Windows\syswow64\ole32.dll LoadedModule[18]=C:\Windows\system32\apphelp.dll LoadedModule[19]=C:\Windows\AppPatch\AcGenral.DLL LoadedModule[20]=C:\Windows\system32\UxTheme.dll LoadedModule[21]=C:\Windows\system32\WINMM.dll LoadedModule[22]=C:\Windows\system32\samcli.dll LoadedModule[23]=C:\Windows\syswow64\OLEAUT32.dll LoadedModule[24]=C:\Windows\system32\MSACM32.dll LoadedModule[25]=C:\Windows\system32\VERSION.dll LoadedModule[26]=C:\Windows\syswow64\SHELL32.dll LoadedModule[27]=C:\Windows\system32\sfc.dll LoadedModule[28]=C:\Windows\system32\sfc_os.DLL LoadedModule[29]=C:\Windows\system32\USERENV.dll LoadedModule[30]=C:\Windows\system32\profapi.dll LoadedModule[31]=C:\Windows\system32\dwmapi.dll LoadedModule[32]=C:\Windows\syswow64\SETUPAPI.dll LoadedModule[33]=C:\Windows\syswow64\CFGMGR32.dll LoadedModule[34]=C:\Windows\syswow64\DEVOBJ.dll LoadedModule[35]=C:\Windows\syswow64\urlmon.dll LoadedModule[36]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll LoadedModule[37]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll LoadedModule[38]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll LoadedModule[39]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll LoadedModule[40]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll LoadedModule[41]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll LoadedModule[42]=C:\Windows\syswow64\normaliz.DLL LoadedModule[43]=C:\Windows\syswow64\iertutil.dll LoadedModule[44]=C:\Windows\syswow64\WININET.dll LoadedModule[45]=C:\Windows\system32\MPR.dll LoadedModule[46]=C:\Windows\AppPatch\AcLayers.DLL LoadedModule[47]=C:\Windows\system32\WINSPOOL.DRV LoadedModule[48]=C:\Windows\AppPatch\AcSpecfc.DLL LoadedModule[49]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll LoadedModule[50]=C:\Windows\system32\mscms.dll LoadedModule[51]=C:\Windows\system32\DDRAW.dll LoadedModule[52]=C:\Windows\system32\DCIMAN32.dll LoadedModule[53]=C:\Windows\syswow64\COMDLG32.dll LoadedModule[54]=C:\Windows\syswow64\IMM32.dll LoadedModule[55]=C:\Windows\syswow64\MSCTF.dll LoadedModule[56]=C:\Windows\syswow64\WS2_32.dll LoadedModule[57]=C:\Windows\syswow64\NSI.dll LoadedModule[58]=C:\Windows\system32\msi.dll LoadedModule[59]=C:\Windows\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_03ce2c72205943d3\MFC80ENU.DLL LoadedModule[60]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\language.dll LoadedModule[61]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\API.DLL LoadedModule[62]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll LoadedModule[63]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\ablscpt.dll LoadedModule[64]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\flight.dll LoadedModule[65]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\ai_player.dll LoadedModule[66]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\acontain.dll LoadedModule[67]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\controls.dll LoadedModule[68]=C:\Windows\system32\DINPUT8.dll LoadedModule[69]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsui.dll LoadedModule[70]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\atc.dll LoadedModule[71]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\facilities.dll LoadedModule[72]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\demo.dll LoadedModule[73]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\main.dll LoadedModule[74]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fe.dll LoadedModule[75]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\util.dll LoadedModule[76]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\simprop.dll LoadedModule[77]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\g2d.dll LoadedModule[78]=C:\Windows\system32\d3dx9_34.dll LoadedModule[79]=C:\Windows\system32\d3dx10_34.dll LoadedModule[80]=C:\Windows\system32\d3d9.dll LoadedModule[81]=C:\Windows\system32\d3d8thk.dll LoadedModule[82]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\g3d.dll LoadedModule[83]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\panels.dll LoadedModule[84]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\multiplayer.dll LoadedModule[85]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\ui.dll LoadedModule[86]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\sound.dll LoadedModule[87]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\sim1.dll LoadedModule[88]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\simscheduler.dll LoadedModule[89]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\visualfx.dll LoadedModule[90]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\window.dll LoadedModule[91]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\terrain.dll LoadedModule[92]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\weather.dll LoadedModule[93]=C:\Windows\system32\DSOUND.dll LoadedModule[94]=C:\Windows\system32\POWRPROF.dll LoadedModule[95]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\symmap.dll LoadedModule[96]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_72d2e82386681b36\gdiplus.dll LoadedModule[97]=C:\Windows\system32\MSIMG32.dll LoadedModule[98]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\xuipc.dll LoadedModule[99]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\livingwater.dll LoadedModule[100]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fs-traffic.dll LoadedModule[101]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\gps.dll LoadedModule[102]=C:\Windows\system32\MSWSOCK.dll LoadedModule[103]=C:\Windows\system32\SHFOLDER.dll LoadedModule[104]=C:\Windows\system32\CRYPTSP.dll LoadedModule[105]=C:\Windows\system32\rsaenh.dll LoadedModule[106]=C:\Windows\WinSxS\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9876.0_none_b7e610287b2b4ea5\MSXML4.DLL LoadedModule[107]=C:\Windows\system32\dxgi.dll LoadedModule[108]=C:\Windows\system32\d3d11.dll LoadedModule[109]=C:\Windows\syswow64\WINTRUST.dll LoadedModule[110]=C:\Windows\syswow64\CRYPT32.dll LoadedModule[111]=C:\Windows\syswow64\MSASN1.dll LoadedModule[112]=C:\Windows\system32\nvd3dum.dll LoadedModule[113]=C:\Windows\syswow64\PSAPI.DLL LoadedModule[114]=C:\Windows\system32\D3DCompiler_34.dll LoadedModule[115]=C:\Windows\system32\WindowsCodecs.dll LoadedModule[116]=C:\Windows\system32\d3d10_1.dll LoadedModule[117]=C:\Windows\system32\d3d10_1core.dll LoadedModule[118]=C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll LoadedModule[119]=C:\Windows\syswow64\CLBCatQ.DLL LoadedModule[120]=C:\Windows\SysWOW64\dxdiagn.dll LoadedModule[121]=C:\Windows\SysWOW64\d3d10.dll LoadedModule[122]=C:\Windows\SysWOW64\d3d10core.dll LoadedModule[123]=C:\Windows\system32\wbem\wbemprox.dll LoadedModule[124]=C:\Windows\system32\wbemcomn.dll LoadedModule[125]=C:\Windows\system32\RpcRtRemote.dll LoadedModule[126]=C:\Windows\system32\wbem\wbemsvc.dll LoadedModule[127]=C:\Windows\system32\wbem\fastprox.dll LoadedModule[128]=C:\Windows\system32\NTDSAPI.dll LoadedModule[129]=C:\Windows\system32\winbrand.dll LoadedModule[130]=C:\Windows\system32\nvapi.dll LoadedModule[131]=C:\Windows\system32\WTSAPI32.DLL LoadedModule[132]=C:\Windows\system32\WINSTA.dll LoadedModule[133]=C:\Windows\SysWOW64\gameux.dll LoadedModule[134]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll LoadedModule[135]=C:\Windows\SysWOW64\XmlLite.dll LoadedModule[136]=C:\Windows\SysWOW64\wer.dll LoadedModule[137]=C:\Windows\System32\Wpc.dll LoadedModule[138]=C:\Windows\System32\wevtapi.dll LoadedModule[139]=C:\Windows\System32\msxml6.dll LoadedModule[140]=C:\Windows\system32\SAMLIB.dll LoadedModule[141]=C:\Windows\system32\netutils.dll LoadedModule[142]=C:\Windows\system32\uiautomationcore.dll LoadedModule[143]=C:\Windows\system32\OLEACC.dll LoadedModule[144]=C:\Windows\System32\MMDevApi.dll LoadedModule[145]=C:\Windows\System32\PROPSYS.dll LoadedModule[146]=C:\Windows\system32\AUDIOSES.DLL LoadedModule[147]=C:\Windows\system32\RICHED20.DLL LoadedModule[148]=C:\Windows\system32\HID.DLL LoadedModule[149]=C:\Windows\system32\XInput9_1_0.dll LoadedModule[150]=C:\Windows\system32\wdmaud.drv LoadedModule[151]=C:\Windows\system32\ksuser.dll LoadedModule[152]=C:\Windows\system32\AVRT.dll LoadedModule[153]=C:\Windows\system32\msacm32.drv LoadedModule[154]=C:\Windows\system32\midimap.dll LoadedModule[155]=C:\Windows\system32\dinput.DLL LoadedModule[156]=C:\Windows\System32\wship6.dll LoadedModule[157]=C:\Windows\System32\wshtcpip.dll LoadedModule[158]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\PMDG\DLLs\PMDG_HUD_interface.dll LoadedModule[159]=C:\Windows\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.61259.0_none_55f5ecdc14f60568\SimConnect.dll LoadedModule[160]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll LoadedModule[161]=C:\Windows\SysWOW64\ieframe.dll LoadedModule[162]=C:\Windows\SysWOW64\api-ms-win-downlevel-shlwapi-l2-1-0.dll LoadedModule[163]=C:\Windows\SysWOW64\api-ms-win-downlevel-advapi32-l2-1-0.dll LoadedModule[164]=C:\Windows\SysWOW64\api-ms-win-downlevel-shell32-l1-1-0.dll LoadedModule[165]=C:\Windows\system32\ntmarta.dll LoadedModule[166]=C:\Windows\syswow64\WLDAP32.dll LoadedModule[167]=C:\Windows\system32\Secur32.dll LoadedModule[168]=C:\Windows\system32\IPHLPAPI.DLL LoadedModule[169]=C:\Windows\system32\WINNSI.DLL LoadedModule[170]=C:\Windows\SysWOW64\mshtml.dll LoadedModule[171]=C:\Windows\system32\msimtf.dll LoadedModule[172]=C:\Windows\system32\msls31.dll LoadedModule[173]=C:\Windows\system32\d2d1.dll LoadedModule[174]=C:\Windows\system32\DWrite.dll LoadedModule[175]=C:\Windows\system32\D3D10Warp.dll LoadedModule[176]=C:\Windows\system32\MLANG.dll LoadedModule[177]=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\GAUGES\PMDG_737NGX.DLL LoadedModule[178]=C:\Windows\system32\NETAPI32.dll LoadedModule[179]=C:\Windows\system32\srvcli.dll LoadedModule[180]=C:\Windows\system32\wkscli.dll LoadedModule[181]=C:\Windows\system32\WSOCK32.dll LoadedModule[182]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll LoadedModule[183]=C:\Windows\SysWow64\XAudio2_5.dll LoadedModule[184]=C:\Windows\system32\NLAapi.dll LoadedModule[185]=C:\Windows\system32\napinsp.dll LoadedModule[186]=C:\Windows\system32\pnrpnsp.dll LoadedModule[187]=C:\Windows\system32\DNSAPI.dll LoadedModule[188]=C:\Windows\System32\winrnr.dll LoadedModule[189]=C:\Windows\System32\fwpuclnt.dll LoadedModule[190]=C:\Windows\system32\rasadhlp.dll LoadedModule[191]=C:\Program Files (x86)\ASUS\AI Suite II\TurboV EVO\HookKey32.dll LoadedModule[192]=C:\Windows\system32\dhcpcsvc6.DLL LoadedModule[193]=C:\Windows\System32\netprofm.dll LoadedModule[194]=C:\Windows\system32\dhcpcsvc.DLL LoadedModule[195]=C:\Windows\System32\npmproxy.dll LoadedModule[196]=C:\Windows\system32\msadp32.acm Sec[0].Key=LCID Sec[0].Value=1046 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Microsoft® Flight Simulator X AppPath=C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe Thanks
July 11, 201312 yr The cause of the crash was the Microsoft Visual C++ 2008 program. Something is not installed properly. It is my understanding that PMDG used the 2008 MSV to install their product but may have since moved to MSV 2010. You have the latest version of MSV C++ 2008 installed. When you installed the PMDG737, did you also install the SP1c (think that was the latest)? The PMDG 737 appears to be the only addon installed based on your crash report. I have seen problems with ASUS Suite II getting in the way of compatibility but you should make sure the PMDG737 is properly installed. Best regards, Jim Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
July 12, 201312 yr Author Yeap, I do have the PMDG SP1 installed, and I've also installed all the Microsoft Visual C++ packages until the 2012. I also have uninstalled the ASUS Suite II. But thanks God the PMDG just crashes on the end of flight, I've seen people who gets their PMDG/FSX crashing when the flight starts. At least mine works hehe. I will try test my memory cards and hard drive to check if they are ok. I spent the whole week trying to figure out what could be causing this error, but as I said before, there are people who even the flight starts with a PMDG aircraft (NGX737). Many thanks Jim.
July 12, 201312 yr Commercial Member If you have SP1c installed there is no possible way that crash is related to the NGX. MSVCR90.dll is the Visual C++ 2008 runtime dll - the NGX is 100% Visual C++ 2010 as of SP1c (MSVCR100.dll) and its runtime is a different file. FSX itself uses the 2005 runtimes. (MSVCR80.dll) I'd start looking at other addons you have running... Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
July 12, 201312 yr Do you have everything installed in C;/PROGRAM (86) file? If so that's not the place to have it.
July 12, 201312 yr All of my fsx installations are in that folder. Never had an issue. I keep hearing people talk about it but to be honest that wont be the reason.
July 12, 201312 yr All of my fsx installations are in that folder. Never had an issue. I keep hearing people talk about it but to be honest that wont be the reason. Totally agree with you. In fact, if you look at the CTD's posted here and where the people have their FSX installed (C:\FSX; D:\FSX, etc.), uh.... I rest my case. But NickN and many of the other so-called computer experts say to keep it out of your default directory. I have mine in the default and don't have any problems. Thanks for the confirmation. Best regards, Jim MSVCR90.dll is the Visual C++ 2008 runtime dll - the NGX is 100% Visual C++ 2010 as of SP1c (MSVCR100.dll) and its runtime is a different file. FSX itself uses the 2005 runtimes. (MSVCR80.dll) Thanks for that confirmation Ryan. Looking at the OP's crash report, MSV2010 (MSVCR100.dll) did not load. MSV 2008 and 2010 did but not 2010. So OP must not have SP1c installed. Best regards, Jim Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
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