Re-Downloads

[kristianfogdal 1]

Just wondering how long time it's gonna take to get my re-download for the PMDG 737NGX.

PMDG says in an update (31july2013) that the website is in maintenance, due to the new upcomming T7.

[scandinavian13 5,192]

Just wondering how long time it's gonna take to get my re-download for the PMDG 737NGX.

PMDG says in an update (31july2013) that the website is in maintenance, due to the new upcomming T7.

 

Submit a ticket on support.precisionmanuals.com to let them know you purchased and they'll take care of you.

[kristianfogdal 1]

Submit a ticket on support.precisionmanuals.com to let them know you purchased and they'll take care of you.

I did allready, but nothing have happend the whole day. What's the standard time for getting responds from them?

[scandinavian13 5,192]

I think it's somewhere between 24-48 hours because they have to confirm your payment info with previous orders, plus they're all pretty tied up with the beta.  If you put your name in your posts here, if they pass by it, that helps them confirm you're a legitimate user (and is a forum rule, but in this case, for support, it's a big help).

[kristianfogdal 1]

All right, thanks