REX Issues with FSX

[Retroguy 0]

Hi all,

 

I am using rex now for good while now and never had an issue with it, until last week when it seemed to lose all my settings and refuse to connect to the internet and download the current weather data. 

I have registered with the rex support and forum but have yet to be excepted or enabled to post a ticket to resolve this issue bearing in mind i applied last week and still have heard nothing pretty crap after sale service for such a good product.

Any help would be greatly appreciated, thanks ! 

 

ps my system is i7 360ghz processor 

 

kind regards 

Tony 

[Jude Bradley 659]

I'm also having this issue

[Retroguy 0]

Yeah and have you had any contact with rex game studios?

[pete_auau 1,154]

Could be due  to the rexe servers being  down  for  awhile for maintenance had similar issues  but up and running  again

[timest 472]

What is your name on our forum Tony, we answer all requests within 8-12 hours, so it's not necessary to call it 'crap service'.

[Retroguy 0]

Tim i would like to apologise for that remark it was inappropriate and misjudged and was born out of a little frustration, i love your product i think its excellent just having a few issues with it atm  

[Guest]

 

 

am using rex now for good while now and never had an issue with it, until last week

 

See a thread I was in here: http://www.realenvironmentxtreme.com/forums/index.php?/topic/27241-weather-update/

 

Moving to 3 min seems to have solved it for me for the past 2 flights I've done.  I need to test more, but so far so good.

 

Rob

[Retroguy 0]

Thank you very much 

[BilboBaggins 82]

There are forces, like the NOAA and the Internet and Cloudmade and Windows Update, that are out of REX's control. They are usually, I've found, the cause of any errors I've run into.

 

The team is small, honest, dedicated and highly competent with extremely complex online web-services and backend db infrastructure technologies. I'm amazed that REX is as reliable as it is. There are far bigger companies that don't do an eighth as well with a far smaller problem-set to deal with daily.

[Retroguy 0]

Yea i take that onboard and understand fully, thanks ! 

[timest 472]

Tony, I answered your post on our forum, let's take over from there and we'll get you up and running.

 

@FleetingThought, thank you very much for your kind words!

[luil785@gmail.com 0]

Hi All,

please there is someone can help me to setup REX 4 on Client machine, i don't find istruction how to do it

Your help is really welcome

Thanks

Luigi

[Bozdog 63]

I have posted a couple of queries on the Rex help forum over the  years and they have   always got back to me within a few hours

 

Very pleased with their support

 

Steve