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Problem with PMDG website and an order placed today for mthe 747-400

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Anxiously waiting for the 777 I ordered the 747-400 today from you through PayPal. I received all of

the proper acknowledgement emails from both you and Paypal.

 

I am unable to validate the install.

 

My email is xxxxxxxxxxxxxxxxx. I can log into my account and see my previous

purchase of the 737NGX product but my order today for the 747-400 does not appear.

 

Sorry to bother you here but:

 

Using the above email (my account) and password I cannot even log into support and ask for help.

 

Something quite wrong it seems. I even turned off my windows 7 firewall and got nowhere.

 

Please help!

 

Thanks about $165,000.00 worth. Cheap price for the 777!.

 

Ralph Zimmerman

 

.

Ralph Zimmerman
Colorado Springs, CO USA
The RealATC guy since 1996
http://realatc.net/RealATC.htm
[email protected]

Do not add your email into these forums, as those who spam will spam you like crazy.

- - Tommy - -

  • Author

Thanks. I understand but I had to give identifying info for my account.

I own a website so I'm hung out in public anyway!

Also sorry for the duplicate posts. Kept getting a #503 error reports so it seemed as though nothing was posted.

Ralph Zimmerman
Colorado Springs, CO USA
The RealATC guy since 1996
http://realatc.net/RealATC.htm
[email protected]

  • Commercial Member

Ralph,

 

You should have an answer to your Support ticket and your Order has been processed.  Let me know if you need additional assistance.

Paul Gollnick

Manager Customer/Technical Support

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team.jpg

You should like the 747-400 Ralph. I'm flying it right now, it is very accurate. If you have ever been on the FD during takeoff and landing and flight you will know what I mean.

 

Signed,

 

 

Regards

 

 

Daniel

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