August 27, 201312 yr Anxiously waiting for the 777 I ordered the 747-400 today from you through PayPal. I received all of the proper acknowledgement emails from both you and Paypal. I am unable to validate the install. My email is xxxxxxxxxxxxxxxxx. I can log into my account and see my previous purchase of the 737NGX product but my order today for the 747-400 does not appear. Sorry to bother you here but: Using the above email (my account) and password I cannot even log into support and ask for help. Something quite wrong it seems. I even turned off my windows 7 firewall and got nowhere. Please help! Thanks about $165,000.00 worth. Cheap price for the 777!. Ralph Zimmerman . Ralph ZimmermanColorado Springs, CO USAThe RealATC guy since 1996http://realatc.net/RealATC.htm[email protected]
August 27, 201312 yr Do not add your email into these forums, as those who spam will spam you like crazy. - - Tommy - -
August 27, 201312 yr Author Thanks. I understand but I had to give identifying info for my account. I own a website so I'm hung out in public anyway! Also sorry for the duplicate posts. Kept getting a #503 error reports so it seemed as though nothing was posted. Ralph ZimmermanColorado Springs, CO USAThe RealATC guy since 1996http://realatc.net/RealATC.htm[email protected]
August 28, 201312 yr I believe that support is a separate login from the store, register at http://support.precisionmanuals.com/ Steve Caffey
August 28, 201312 yr Author Thanks, Steven. I did finally get registered at the support forum and have submitted a ticket there. Didn't know it was a whole separate login. Ralph ZimmermanColorado Springs, CO USAThe RealATC guy since 1996http://realatc.net/RealATC.htm[email protected]
August 28, 201312 yr Commercial Member Ralph, You should have an answer to your Support ticket and your Order has been processed. Let me know if you need additional assistance. Paul Gollnick Manager Customer/Technical Support Precision Manuals Development Group www.precisionmanuals.com
August 30, 201312 yr You should like the 747-400 Ralph. I'm flying it right now, it is very accurate. If you have ever been on the FD during takeoff and landing and flight you will know what I mean. Signed, Regards Daniel
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