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PMDG Operations Center 1.6.1 - report issues here

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Well, here is a real "Nit" to pick.

 

The icon on my Windows unit shows the choice as "PMDG Ooerations Center" (missing the "p" in the word). It has been like that since I received the program. I have looked to see where the icon is getting that name, but haven't been able to find it. Not a big deal, but I was an English teacher in my other life.

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The icon on my Windows unit shows the choice as "PMDG Ooerations Center" (missing the "p" in the word). It has been like that since I received the program. I have looked to see where the icon is getting that name, but haven't been able to find it. Not a big deal, but I was an English teacher in my other life.

 

Ha! I noticed that too and it always bothered me!

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I am getting this whenever I try to start the Ops Center:

 

An exception has occured!
 
Please contact PMDG support by submitting a ticket at http://support.precisionmanuals.com for help with resolving this issue.
Press "Copy to clipboard" below and then paste the information into your support ticket.
Additionally, a log file has been created at:
c:\users\nebula\appdata\roaming\pmdg\pmdg operations center\PMDG Operations Center.log
Please attach this file to better help us fix this issue.
 
The application will now exit.
 
01/23/17 07:12:01     Exception:  Access Violation at 0x0
00AB0000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +0001215D  (AD9D68, AD6324, AC3CDC)
00AB0000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +000150A8  (1, AC4640, 1)
764F0000  C:\Windows\syswow64\USER32.dll  +000162FA  (602BC, 110, E022C)
764F0000  C:\Windows\syswow64\USER32.dll  +0003F9BF  (AC4640, 602BC, 110)
764F0000  C:\Windows\syswow64\USER32.dll  +0003F765  (0, AC4640, 602BC)
764F0000  C:\Windows\syswow64\USER32.dll  +0002E744  (DB0660, 0, 110)
764F0000  C:\Windows\syswow64\USER32.dll  +000162FA  (602BC, 110, E022C)
 
 
Is there a fix for this? Thanks
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I am getting this whenever I try to start the Ops Center:

 

An exception has occured!
 
Please contact PMDG support by submitting a ticket at http://support.precisionmanuals.com for help with resolving this issue.
Press "Copy to clipboard" below and then paste the information into your support ticket.
Additionally, a log file has been created at:
c:\users\nebula\appdata\roaming\pmdg\pmdg operations center\PMDG Operations Center.log
Please attach this file to better help us fix this issue.
 
The application will now exit.
 
01/23/17 07:12:01     Exception:  Access Violation at 0x0
00AB0000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +0001215D  (AD9D68, AD6324, AC3CDC)
00AB0000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +000150A8  (1, AC4640, 1)
764F0000  C:\Windows\syswow64\USER32.dll  +000162FA  (602BC, 110, E022C)
764F0000  C:\Windows\syswow64\USER32.dll  +0003F9BF  (AC4640, 602BC, 110)
764F0000  C:\Windows\syswow64\USER32.dll  +0003F765  (0, AC4640, 602BC)
764F0000  C:\Windows\syswow64\USER32.dll  +0002E744  (DB0660, 0, 110)
764F0000  C:\Windows\syswow64\USER32.dll  +000162FA  (602BC, 110, E022C)
 
 
Is there a fix for this?

have the same error after install the new 747, where is the problem?

 

An exception has occured!
 
Please contact PMDG support by submitting a ticket at http://support.precisionmanuals.com for help with resolving this issue.
Press "Copy to clipboard" below and then paste the information into your support ticket.
Additionally, a log file has been created at:
c:\users\adrig\appdata\roaming\pmdg\pmdg operations center\PMDG Operations Center.log
Please attach this file to better help us fix this issue.
 
The application will now exit.
 
02/03/17 23:01:09     Exception:  Access Violation at 0x0
00040000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +000121ED  (69D68, 69FA48B4, 52884)
00040000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +00015008  (545A0, D0306, 545A0)
74470000  C:\Windows\System32\USER32.dll  +0002D2B3  (D0306, 110, 120CC0)
74470000  C:\Windows\System32\USER32.dll  +0001E462  (545A0, D0306, 110)
74470000  C:\Windows\System32\USER32.dll  +0001E3A5  (110, 120CC0, 0)
74470000  C:\Windows\System32\USER32.dll  +0001D960  (D0306, 110, 120CC0)
74470000  C:\Windows\System32\USER32.dll  +0001C015  (1B90350, 0, 110)

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I want to report an issue from PMDG Operations Center: Unable to find the most recent version. How to fix?


Patricio Valdes

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1 hour ago, trisho0 said:

I want to report an issue from PMDG Operations Center: Unable to find the most recent version. How to fix?

You should have posted a new topic, this is an old thread on an unrelated problem. However, you didn't include any information regarding your "issue."  I cannot begin to guess what the problem is. The OC is included with the NGX, 744 and 777 products and is not available as a separate download.  "Unable to find the most recent version" means you already have at least an older version? Is it running? Does it provide a notification that updates are available? 


Dan Downs KCRP

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2 hours ago, downscc said:

You should have posted a new topic, this is an old thread on an unrelated problem. However, you didn't include any information regarding your "issue."  I cannot begin to guess what the problem is. The OC is included with the NGX, 744 and 777 products and is not available as a separate download.  "Unable to find the most recent version" means you already have at least an older version? Is it running? Does it provide a notification that updates are available? 

Thank you. I will proceed as you said.


Patricio Valdes

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