AS 2012 license invalid or expired?

[Lmaire 38]

Hello,

 

I bought ASN yesterday and when i try to enter my AS 2012 license, it says that it is invalid or expired. How come?

 

Thank you and best regards

[Damian Clark 1,235]

Hi,

 

Please make sure you are entering your new ASN license first... your AS2012 license will be asked for later.  Does this help?

[Lmaire 38]

You mean trial license?

[Andydigital 93]

No first enter the ASN licence you bought yesterday, you will then be prompted to enter your other eligible AS product key, be than AS2012, ASE, ASX, etc..

[Lmaire 38]

Sorry guys, that was my mistake. I thought i had to use the trial license then enter my AS2012 license. I've just realized that i had a license coming with the new version. All works fine now. Thank you very much. There is a snow storm coming in my area this afternoon. Let see how ASN will manage it......

 

Regards

[pocketwatch50 6]

I did the exact same thing so now I know it's not just me. I think they should mention somewhere the activation is a two step process for the upgrade version. I didn't assume it and others won't either.

[Damian Clark 1,235]

Thanks for the feedback, we'll make things more intuitive here...