jetstream 4100 install

[phil hazelton 3]

Frustrated

Just got new Jetstream 4100 ( PMDG ) , can not get it to install FLT SIM X

Have all PMDG planes and never this prob.

 running win-7 , GE-fORCE 460'S computer is built of flight sim

I install the 4100 , get to FREE FLT in flt sim X , see plane in aircraft selection , select it , flt sim brings it up for about 10 sec's then screen goes white , then flt sim tries to re- boot flt sim

I'm very familiar w/ flt sim , never have this issue

flt sim run's ok with this plane installed , all system's work just fine , no error codes

tried closing virus program , uninstall several times , I'm at a loss

Have contacted PMDG and not answer from them yet on how to fix.

HELP HELP

Philthy Phil

duckdong60@hotmail.com
 

[scandinavian13 5,192]

 

 

see plane in aircraft selection , select it , flt sim brings it up for about 10 sec's then screen goes white , then flt sim tries to re- boot flt sim

 

Running FSX as an admin?

Is the license/activation window hiding behind the sim?

[phil hazelton 3]

not sure what you mean by "RUNNING FSX AS AN ADMIN"

the license activation came up only once , after plane was installed into FSX , the plane was in the aircraft select page in sim , I picked the JS 4100 and it asked for the activation code , which I installed .

Once I uninstalled the plane due to it not working , I have not been asked for code again on new installation

[scandinavian13 5,192]

 

 

not sure what you mean by "RUNNING FSX AS AN ADMIN"

 

This could be the cause of your issues.  The installers should also be run as an admin.  Right click the file > Run as admin.  Same can be done with FSX.

[phil hazelton 3]

Ok,

 I'm not sure what you mean

I go to lower left of computer and hit start

rt click on RUN

it says type in program and I type in FSX

it brings me to folder w/ folder in it saying PROTECT

IN IT IT HAS :RECOVERY

                      S-1-5-18 , S-1-5-19, S-1-5-20

Where do I change to the file > Run as Admin.? or how do I do that in FSX?

Really confused here

[pete_auau 1,158]

on your fsx exe  right click on it  and select "run as admin"

 

When you installed it  did you install it  using  admin rights as well with your avg  disabled and your uac  turned to off(leave it off all the time)

[scandinavian13 5,192]

 

 

I go to lower left of computer and hit start

rt click on RUN

it says type in program and I type in FSX

 

I didn't tell you to do that.

 

I said:

"Right click the file > Run as admin. Same can be done with FSX."

 

Here's the official Microsoft article in hopes that it reduces confusion:

http://technet.microsoft.com/en-us/magazine/ff431742.aspx

[phil hazelton 3]

This morning PMDG rep Ryan came and fixed my prob w/ JS 4100

I was running a addon plane as default in FSX and this caused a lock up on install .

He got into my computer from where ever and in 3- min 's had it all fixed .

 

Thank you guys for the effort to help me , certainly appreciate it . Seems as the RUN as Admin was not the issue , BUT I did find out how to ck out if simis running as Admin. Didn't have a clue prior to today

Thanks again for help

Now got to figure how to fly this bird

Phil
 

[scandinavian13 5,192]

 

 

BUT I did find out how to ck out if simis running as Admin. Didn't have a clue prior to today

 

Awesome - it tends to help as a first troubleshooting step.  Glad Ryan got you sorted, though!